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Credit Policy Manager
4 months ago
As the credit controller, you will be responsible for ensuring timely and accurate collection of outstanding debts from the businesses customers and managing a large portfolio. This will be done through maintaining strong customer relationships, and minimising credit risk exposure. You will play a critical role in maintaining the financial health of the company and ensuring that cash flow remains optimal.
Key Responsibilities:
* Credit Control: Monitor and manage the company's outstanding debt portfolio, ensuring prompt payment collection and minimising the level of overdue accounts.
* Invoicing: Generate and issue accurate and timely invoices to clients in accordance with the company's billing procedures and terms.
* Debt Collection: Contact clients via phone, email, or mail to follow up on outstanding payments, negotiate payment plans, and resolve any payment-related queries or disputes in a professional and efficient manner.
* Account Reconciliation: Conduct regular reconciliations of client accounts, ensuring that all payments are correctly allocated, and discrepancies are promptly addressed.
* Relationship Management: Develop and maintain strong relationships with clients by providing regular updates on account status, addressing any concerns, and providing exceptional customer service.
* Reporting: Prepare accurate and timely reports on outstanding debts, payment trends, and credit risk assessment for management review.
Requirements:
* Proven experience working as a credit controller or in a similar role, preferably within the property industry.
* Exceptional written and verbal communication skills, with the ability to communicate effectively with clients, internal stakeholders, and colleagues at all levels.
* Strong interpersonal skills and the ability to build and maintain positive relationships with clients, demonstrating tact, empathy, and professionalism.
* A high level of accuracy and attention to detail ensure that invoices and client records are processed accurately and efficiently.
* Proficiency in using accounting software, Microsoft Office Suite (particularly Excel), and other relevant software applications.
Benefits Include:
* Excellent salary package
* Quarterly individual performance bonuses
* Annual company bonuses
* Hybrid working (1 day per week from home after probation period)
* Excellent career development opportunities #J-18808-Ljbffr
