Current jobs related to Tech Support Analyst GERMAN SPEAKING Customer Service - Leeds - Pontoon

  • German Speaking Support Analyst

    3 months ago

    Leeds, United Kingdom Adecco Full time

    German Speaking Support Analyst 📞 💼 Contract To Perm | 💰 £142/day (inside IR35 via umbrella) 📍 Based in Arena Quarter, Leeds - 5 days per week, 100% onsite Are you a skilled German speaker with exceptional customer service skills? Our client is a leading organisation looking for a German Speaking Support Analyst to join their team. 🔑 Key...

  • German Speaking Support Analyst

    1 day ago

    Leeds, Leeds, United Kingdom Adecco UK LTD Full time

    German Speaking Support Analyst OpportunityAdecco UK LTD is seeking a skilled German Speaking Support Analyst to join their team in Arena Quarter, Leeds.This is a contract-to-perm opportunity with a competitive daily rate of £142 (inside IR35 via umbrella).Key Responsibilities:Provide telephony-based support to clients using excellent German language...

  • German Speaking Support Analyst

    22 hours ago

    Leeds, Leeds, United Kingdom Adecco UK LTD Full time

    German Speaking Support Analyst OpportunityAdecco UK LTD is seeking a skilled German Speaking Support Analyst to join their team in Arena Quarter, Leeds.This is a contract-to-perm opportunity with a competitive daily rate of £142 (inside IR35 via umbrella).Key Responsibilities:Provide telephony-based support to clients using excellent German language...

  • German Speaking Support Analyst

    1 week ago

    Leeds, Leeds, United Kingdom Adecco UK LTD Full time

    Job DescriptionGerman Speaking Support AnalystJob Type: Contract to PermanentLocation: Arena Quarter, LeedsJob Reference: Not ApplicableJob Summary:Adecco UK LTD is seeking a skilled German-speaking professional to join their team as a German Speaking Support Analyst. The successful candidate will provide telephony-based support to clients, utilizing their...

  • German Speaking Support Analyst

    1 week ago

    Leeds, Leeds, United Kingdom Adecco UK LTD Full time

    Job DescriptionGerman Speaking Support AnalystJob Type: Contract to PermanentLocation: Arena Quarter, LeedsJob Reference: Not ApplicableJob Summary:Adecco UK LTD is seeking a skilled German-speaking professional to join their team as a German Speaking Support Analyst. The successful candidate will provide telephony-based support to clients, utilizing their...

  • German Speaking Customer Experience Advisor

    3 months ago

    Leeds, United Kingdom Page Personnel Full time

    A new exciting German Speaking Customer Experience Advisor Position! - Working for a reputable business with excellent prospects! **About Our Client**: Page Personnel have just registered a new exciting Permanent German Speaking Customer Experience Advisor Position in Leeds! The role would be working for a business that are going through a significant...

  • German Speaking Customer Service Executive

    3 months ago

    Leeds, United Kingdom BonBon Languages Full time

    **German Speaking Customer Service Executive - Technology Product**, **Leeds** **£25 000 - £27 000 per annum starting salary plus benefits** **Monday - Friday 8am - 4pm, 9am - 5pm shifts or 10am - 6pm shifts. 3 days office, 2 at home** Are you looking for a beautiful work environment, and to be challenged and mentally stimulated by a role in customer...

  • German Customer Support Specialist

    1 month ago

    Leeds, Leeds, United Kingdom Adecco Full time

    Position OverviewGerman Customer Support Specialist - Join a dynamic team dedicated to providing exceptional service.Role SummaryWe are seeking a proficient German-speaking professional to enhance our customer support operations. This role involves delivering high-quality assistance to clients while ensuring their needs are met effectively.Key...

  • Customer Service Consultant- German speaking

    2 weeks ago

    Leeds, United Kingdom Burberry Full time

    Reporting to the Customer Service Team Leader, the Customer Service Consultant is responsible for delivering Burberry customers with a unique, luxury experience through multichannel contacts and clienteling and to end case management. This will drive high customer satisfaction, retention and revenue to contribute to the wider Customer Service goals. KEY...

  • German Speaking Research Moderator

    3 months ago

    Leeds, United Kingdom ResearchBods Full time

    **JOB TITLE**: Bilingual Moderator (German) **HOURS**:8-10 a month ( Part-time / Flexible) **DEPARTMENT**:Communities and Insight **LOCATION**:Remote/Homeworking **Overview of the role**: We are looking for a bilingual (German) moderator to provide ad-hoc and flexible part time support to our Insight team for approximately 8-10 hours a month. This is a...

  • Customer Service Consultant- German speaking

    3 weeks ago

    Leeds, United Kingdom Burberry Limited Full time

    Reporting to the Customer Service Team Leader, the Customer Service Consultant is responsible for delivering Burberry customers with a unique, luxury experience through multichannel contacts and clienteling and to end case management. This will drive high customer satisfaction, retention and revenue to contribute to the wider Customer Service goals.  KEY...

  • Customer Service Consultant- German speaking

    2 weeks ago

    Leeds, United Kingdom Burberry Limited Full time

    Reporting to the Customer Service Team Leader, the Customer Service Consultant is responsible for delivering Burberry customers with a unique, luxury experience through multichannel contacts and clienteling and to end case management. This will drive high customer satisfaction, retention and revenue to contribute to the wider Customer Service...

  • German Speaking Inbound Professional

    3 months ago

    Leeds, United Kingdom BonBon Languages Full time

    **484-German Speaking Inbound Sales Executive** **Salary**:£30K - £35K plus extra £9K or so on top in commission per year **Location**:Leeds/Bradford area: minimum 1 day per week in the office, but ideally more **Hours**:Monday - Thursday 8am - 4.30pm. Fridays finish at 4pm **Temporary 6 month contract to start with, may go permanent** We are working...

  • Customer Service Consultant- German Speaking

    2 weeks ago

    LEEDS, United Kingdom BURBERRY Full time

     At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   We aim to provide an...

  • Customer Service Advisor

    3 months ago

    Leeds, United Kingdom Tech Mahindra Full time

    **Customer Service Advisor - BT Openreach** Here at Tech Mahindra, we have a great opportunity for people to join our fantastic customer service team at BT Openreach. The customer service team are first and foremost brand ambassadors who provide a professional and engaging experience to BT Openreach customers. You are the voice of the business and...

  • Customer Service Advisor

    3 months ago

    Leeds, United Kingdom Tech Mahindra Full time

    **Customer Service Advisor - BT Openreach** Here at Tech Mahindra, we have a great opportunity for people to join our fantastic customer service team at BT Openreach. The customer service team are first and foremost brand ambassadors who provide a professional and engaging experience to BT Openreach customers. You are the voice of the business and...

  • German Speaking Accounts Assistant

    6 days ago

    Leeds, Leeds, United Kingdom Elevation Recruitment Group Full time

    {"title": "German Speaking Accounts Assistant", "content": "Job SummaryElevation Recruitment Group is seeking a highly skilled German Speaking Accounts Assistant to join our client\u2019s finance team in Leeds. As a key member of the team, you will be responsible for providing administrative support and ensuring the accuracy of financial records.Key...

  • German Speaking Accounts Assistant

    6 days ago

    Leeds, Leeds, United Kingdom Elevation Recruitment Group Full time

    {"title": "German Speaking Accounts Assistant", "content": "Job SummaryElevation Recruitment Group is seeking a highly skilled German Speaking Accounts Assistant to join our client\u2019s finance team in Leeds. As a key member of the team, you will be responsible for providing administrative support and ensuring the accuracy of financial records.Key...

  • German Speaking AR and Bank Reconciliation Specialist

    3 weeks ago

    Leeds, Leeds, United Kingdom Bonbon Languages Full time

    Job Title: German Speaking Bank Reconciliation SpecialistAbout the Company: Bonbon Languages, a leading financial services company, is seeking a talented Bank Reconciliation Specialist with German language skills to join its dedicated team.Role Overview:The German Speaking Bank Reconciliation Specialist will play a crucial role in maintaining the accuracy of...

  • German Language Support Specialist

    1 month ago

    Leeds, Leeds, United Kingdom Adecco Full time

    Job OverviewPosition: German Language Support SpecialistEmployment Type: Contract to Permanent | Competitive Daily RateLocation: OnsiteAre you a proficient German speaker with outstanding customer service expertise? Our client, a prominent organization, is seeking a German Language Support Specialist to enhance their team.Key Responsibilities:Leverage your...

Tech Support Analyst GERMAN SPEAKING Customer Service

4 months ago

Leeds, United Kingdom Pontoon Full time

Technology Support Analyst (German Speaking) 6 Month Contract (View to become permanent)
Job details We are an equal opportunities employer and believe in a diverse workforce offering flexible working where possible. This role is a full-time telephony-based role. Evidence of dealing with critical issues/complaints in a fair and objective manner. Demonstrates excellent Customer Service skills and must be confident collaborating closely with colleagues from across the business at all levels, as well as external vendors.
Demonstrates excellent German listening, German written, German verbal communication skills and very good analytical problem-solving skills. A very good understanding of IT Service Desk processes & procedures including critical metrics. A very good understanding of the Business Areas supported and associated critical systems in order to understand the impact of outages upon their service.
Demonstrate ability to coach and support colleagues. Strives to consistently meet and exceed quality standards
Evidence of sophisticated diagnostic, analysis skills and an ability to analyse technical information from various source
Efficient in planning own work, balancing priorities and ensuring alignment to standards and cost constraints
A very good understanding of Exec & International IT Support Service processes and procedures.
Must be fully aware of Key Performance Indicators and focus upon their attainment.
Familiarity with project standards and processes would be preferential.
Shown ability to provide specialist technical input for Service Support related issues caused by associated products, processes and people.
Understand business problems, critically evaluating of business ideas from a customer and a commercial point of view.
Previous experience of working with colleagues and users on the resolution of sophisticated IT customer problems, queries and requests would be helpful.
Good written, verbal skills and ability to communicate technical information in simple terms to Directors, GEC Board members, their support teams and German speaking colleagues appropriately.
To act as a buddy for colleagues, providing mentor and support as required.
Solid understanding of Microsoft Surface hardware, Office 365 (in German) and BYOD tools used within the EITSS.
Familiarity with both the end to end Exec & International request/incident process and Exec incident processes is key with Telephony Support.