IT Support Team Manager

3 weeks ago


Ashbourne Derbyshire, United Kingdom MasterMover Full time

Technical Support Team Manager
With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety.
MasterMover is seeking a dynamic and experienced Technical Support Team Manager to lead our dedicated technical support team. The ideal candidate will have a passion for customer service, a strong technical background, and exceptional leadership skills. As the Technical Support Team Manager, you will play a pivotal role in ensuring that our customers receive timely and effective technical assistance, fostering strong relationships and driving customer satisfaction.
Lead and manage the technical support team, providing guidance, support, and mentorship to team members.
Oversee the day-to-day operations of the technical support department, ensuring efficient handling of customer enquiries and technical issues.
Develop and implement strategies to optimise the technical support process, including knowledge bases and escalation procedures.
Monitor key performance metrics, such as response times, resolution rates, and customer satisfaction scores, and take proactive measures to continuously improve performance.
Provide regular reports and updates to senior management on technical support operations and customer feedback.
Bachelor's degree in engineering, computer science, or a related field.
Demonstrated leadership abilities, including the ability to motivate and inspire team members to achieve goals and deliver exceptional service.



  • Ashbourne, Derbyshire, United Kingdom MasterMover Full time

    Technical Support Team Manager With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety. Job Purpose:  MasterMover is seeking a dynamic and experienced Technical Support Team Manager to lead our dedicated technical...


  • Ashbourne, Derbyshire, United Kingdom MasterMover Full time

    Technical Support Team Manager With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their operational efficiency and safety. Job Purpose:  MasterMover is seeking a dynamic and experienced Technical Support Team Manager to lead our dedicated technical...


  • Ashbourne, United Kingdom Team Support Full time

    **Administrator (Full-Time, Permanent)** **You will need to have a DBS if not you will not be able to start straight away as we will have to do one on you and a DBS normally costs £50.00 it will need to be a Enhanced DBS only.** **What is the purpose of this role?** We have a role that has become available to be part of our MOJ team. Working in a secure...


  • Ashbourne, Derbyshire, United Kingdom IAP Recruitment Ltd Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. * This is a business to business support function dealing with customers who have purchased equipment, it is not...


  • Ashbourne, Derbyshire, United Kingdom MasterMover Full time

    Technical Support Team Manager Location: Ashbourne, Derbyshire About MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their...


  • Ashbourne, Derbyshire, United Kingdom MasterMover Full time

    Technical Support Team Manager Location: Ashbourne, Derbyshire About MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their...


  • Ashbourne, Derbyshire, United Kingdom MasterMover Full time

    This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Technical Support Team Manager Location: Ashbourne, Derbyshire About MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge...


  • Ashbourne, United Kingdom IAP Recruitment Ltd Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. * This is a business to business support function dealing with customers who have purchased equipment, it is not...


  • Ashbourne, United Kingdom IAP Recruitment Ltd Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. * This is a business to business support function dealing with customers who have purchased equipment, it is not a...


  • Ashbourne, United Kingdom IAP RECRUITMENT LTD Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function dealing with customers who have purchased equipment, it is not a...


  • Ashbourne, United Kingdom MasterMover Full time

    Technical Support Team ManagerLocation: Ashbourne, DerbyshireAbout MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their...


  • Ashbourne, United Kingdom MasterMover Full time

    Technical Support Team ManagerLocation: Ashbourne, DerbyshireAbout MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their...


  • Ashbourne, United Kingdom MasterMover Full time

    Technical Support Team Manager Location:  Ashbourne, Derbyshire About MasterMover:  MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance...


  • Ashbourne, United Kingdom MasterMover Full time

    Job DescriptionTechnical Support Team ManagerLocation: Ashbourne, DerbyshireAbout MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors...


  • Ashbourne, United Kingdom MasterMover Full time

    Technical Support Team ManagerLocation: Ashbourne, DerbyshireAbout MasterMover: MasterMover is a leading provider of innovative electric tug solutions, revolutionising the material handling industry. With a commitment to delivering cutting-edge technology and exceptional customer service, MasterMover helps businesses across various sectors enhance their...


  • Ashbourne, Derbyshire, United Kingdom IAP Recruitment LTD Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function dealing with customers who have purchased equipment,it is not a...


  • Ashbourne, Derbyshire, United Kingdom IAP Recruitment LTD Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire a Technical Support Team Manager to join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire. This is a business to business support function dealing with customers who have purchased equipment,it is not a...


  • Ashbourne, Derbyshire, United Kingdom IAP Recruitment LTD Full time

    Our client, a revolutionary UK leading supplier of cutting-edge equipment, are currently looking to hire aTechnical Support Team Managerto join their Customer Support function. This is a permanent role and is located in Ashbourne, Derbyshire.This is a business to business support function dealing with customers who have purchased equipment,it isnot aIT/Tech...

  • Team Leader

    2 days ago


    Ashbourne, Derbyshire, United Kingdom Aggregate Industries UK Limited Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. Aggregate Industries is recognised as one of the safest, most customer-focused companies in this sector. We are looking for you to be part of our movement to grow, innovate and develop...

  • Team Leader

    11 hours ago


    Ashbourne, Derbyshire, United Kingdom Aggregate Industries UK Limited Full time

    About Aggregate Industries UK We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. Aggregate Industries is recognised as one of the safest, most customer-focused companies in this sector. We are looking for you to be part of our movement to grow, innovate and develop...