Freight Project Coordinator

2 weeks ago


London, United Kingdom Association for Project Management Full time

Freightserve recruitment is looking to recruit a Freight Project Coordinator for a major Freight Forwarder based in the Chiswick area.

Purpose of Position

Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction.

Tasks

  • Dealing with multimodal transport operations (Road, Sea, Air, Import, Export, Warehousing and out of gauge cargo
  • Order acceptance
  • Operations consulting, planning & scheduling
  • Ad hoc quotation to customers
  • Follow-up on cargo customs clearance and timely delivery
  • File opening
  • Pick-up arrangement
  • Booking
  • Booking of direct/back to back shipments with carrier
  • Exception maganagement
  • Customer Inquiries
  • Operational Job Costing
  • Arrival notification to customer
  • Coordination of transit shipments activities
  • Receiving of customer's instructions
  • Cooperation with customs subcontractor and control on its activities
  • Subcontractor Management (capability & Performance Evaluation)
  • LINK maintenance
  • Provide Track & Trace info
  • Irregularity management/handling within his/her responsibility
  • Assure Temporary import / export files controlling / letters submitting.
  • Maintain area standard operational processes
  • Ensure customer retention and customer satisfaction
  • Provide forwarding / logistic support to sales
  • Provide performance on operational excellence and initiate corrective measures

Requirements & Skills:-

- Robust functional forwarding know-how (air / logistics / SCM) preferably in Projects - Oil & Gas, mining, energy sectors.

- Toolbox and product know how

- Understanding of strategy and products

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.

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    Freightserve recruitment is looking to recruit a Freight Project Coordinator for a major Freight Forwarder based in the Chiswick area. Purpose of Position Maintain Customer Service Import & Export, ensures (within the functional scope) operational excellence, high productivity and customer satisfaction. Tasks Dealing with multimodal transport...

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