Senior Online Trading Analytics Manager

2 weeks ago

London, United Kingdom Currys Full time

Senior Online Trading Analytics Manager

London (Hybrid Working)
Permanent
Full Time

Grade 5

Our passion at Currys is helping everyone enjoy the latest tech. We're proud of the service levels we provide for our customer - online, in-store or in their homes. And it's all down to our people, 30,000+ capable and committed colleagues.

Currys Online Analytics Team collects, analyses, and interprets behavioural data on how online users interact with us; to inform trading decisions, marketing and personalisation campaigns that improve customer experiences and optimises online sales performance.

The role manages a team of online trading analysts who help to maximise the online commercial performance using a variety of data sources including web analytics, data on traffic, conversion & orders to drive insights, actions and measurable improvements.

Key Role Responsibilities

  • Provide regular analysis of the drivers for onlinetrading performance, traffic acquisition, conversion rates, funnel progression and sales.
  • Work closely with Trading Managers and Commercial Squads to understand business requirements, establishing challenges and providing analytic solutions
  • Produce insights that are easily understood by an audience with varying range of analytic understanding, creating powerful stories & dashboards to influence decisions.
  • Provide daily, weekly, monthly & ad hoc trading reporting & analysis
  • Create competitor reporting and benchmarking, ensuring visibility to key stakeholders or any risk and/or opportunities
  • Combine multiple data sources and use big data tools to gain a holistic view of customers and their behaviours.
  • Use statistical techniques & data sources to identify drivers of performance & customer behaviours to better understand past changes and forecast into the future.

Key Skills, Qualifications & Experience

  • Degree or equivalent in relevant field
  • Advanced numerical and analytical skills, with the ability to use multiple data sources, solve complex problems, identify causation and deliver insightful and practical solutions
  • Proficiency with website analytics software such as Adobe Analytics or Google Analytics
  • Line management experience with strong communication & stakeholder management
  • Experience with PowerBI or other visualization tools.
  • Excellent attention to detail, both in analysis and in communication
  • Excellent SQL skills, particularly with Google BigQuery and Azure.
  • Experience of eCommerce / Online Analytics, preferably gained within an online retailer

We're one team and we celebrate all of the great things you do. One way we show our gratitude is by giving you access to a range of lifestyle benefits including:

  • Private medical insurance
  • Competitive pension scheme
  • Access to discretionary company bonus scheme
  • Life Assurance
  • Staff discounts and offers
  • Employee assistance programme
  • Cycle to work scheme
  • Hybrid working; arrangements will depend on your role and business requirements. You could be working from our primary Currys Campus at Waterloo (WeWork), meeting & collaborating at Currys regional workspaces or working from home.

Beyond that, we'll be with you every step of the way, enabling you to get the most out of your role, grow your skills your way, and see your career develop in the way you want. Be part of our talented Online team and unbox your passion at the UK's best-known retailer in tech.

#LI-Hybrid
#digitalcareers
#techcareers

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