Senior Credit Agent

2 weeks ago


Leicester, United Kingdom Centrica plc Full time

We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.
Shift Pattern - This is a permanent role, working 8.45 to 17:00 Monday to Friday.
This role is based in our Leicester office, you must be able to commit to attending the Leicester office a minimum of twice monthly or as needed to fulfil the requirements of the role.
Be proactive, think on your feet, being creative to generate bespoke solutions tailored to the individual customer and account, within the collections policy.
Manage internal relationships and escalations based on debt and business risk.
Have the ability to negotiate and use commercial thinking to balance the right outcomes for both our business and customers.
Ability to understand financial balances to validate debt position to ensure payment and articulate both verbally and in writing.
Strong networking skills to co-ordinate internal teams to fix accounts preventing collection.
As part of our selection process to find the best people to join our team, when you apply for this role you will be asked to complete an online mandatory situational judgement exercise. This is to help us assess your suitability in terms of drive and capability for the demands of the role.
At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it

PLEASE APPLY ONLINE by hitting the ' Apply ' button.
This role is being handled by the Centrica recruitment team and NO agency contact is required.
PLEASE APPLY ONLINE by hitting the 'Apply' button.This role is being handled by the Centrica recruitment team and NO agency contact is required.
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