Field Service Engineer/ Coffee Engineer

4 weeks ago


Waltham Cross Hertfordshire, United Kingdom Retrack Personnel Holdings Limited Full time

My client based in London is currently seeking Field Service Engineers due to recent expansion.

The company is a world leader in the development, manufacture and supply of maritime navigation and surveillance radar systems. They employ over 170 personnel and are headquartered in London. The company sets the international standard in solid state radar sensor technology with SharpEye and its market leading navigation and tactical radar display systems.

The Field Service Engineer or Field Service Technician role is primarily field based supporting customers around the world conducting various activities on Naval vessels, Commercial vessels and Shore Based Systems.

Travelling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice, however most visits are short trips lasting no longer than 2 weeks.

* Carry out service interventions which can include installation, commissioning, troubleshooting and acceptance tests.

* Completing detailed service reports and expenses on completion of each activity in a timely manner.

* Communicate effectively with line management any information relating to technical issues seen in the field.

* Whist in the office, support Customer Services Technical Helpdesk, by responding to Customers emails and when required the writing of Technical Advice Sheets.

* Strive for Quality, Improvement and Customer Satisfaction.

* Familiarise and observe all Health and Safety rules and regulations during working hours.

* Complete training courses as required.

* Ability to read and interpret technical manuals.

* Knowledge of computers including hardware and software applications.

* Knowledge of basic Networking

* Full driving licence

* Valid passport

Experience in the field servicing environment, preferably Marine but not essential.

The ability to walk (Apply online only) metres with to a tool kit, possible weight of 10 Kilos.

* In view of the intrinsic requirement of this role, HSC guidelines recommend a regular medical check via Occupational Health, to ensure the safety and wellbeing of the employee. The job holder will be expected to comply with any reasonable operational instruction or procedures relating to Company policies, reporting and controls.



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