Travel Services Lead

2 weeks ago


Maidstone Kent, United Kingdom Voyage Care Ltd Full time

This role requires nationwide travel therefore a full UK driving license is essential
Fixed Term Contract for 18 Months
Are you passionate about driving digital transformation and ensuring exceptional customer experiences? We are looking for a dynamic and dedicated Implementation Service Lead to manage the deployment and integration of our Voyage Digital Care Nourish template across our services on a fixed term contract for 18 Months - this role is hybrid but with travel across the UK including overnight stays three to four times a week. Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process.


~ Data Management: Manage and prepare data for successful implementations.


~ Training & Support: Project Management: Work according to implementation and project plans, ensuring tasks and deadlines are met.


~ Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues.


~ Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges.


~ Travel & Adaptability: Travel across the UK with some overnight stays and adapt to various demands.

Full UK Driving Licence
Proficient in MS Office applications (Excel, Word, etc.)
Self-directed with excellent communication and relationship-building skills
Flexible with travel and working hours
Agile Project Management Foundation Certification
Relevant degree or equivalent work experience
Knowledge of the social care sector and project management best practices
Experience in large-scale digital project implementation


Hybrid working
~ Opportunities for professional growth and development
~ DoctorLine - free service where you and members of your family can speak to a GP 24/7, either over the phone or via a video consultation.
~ Eye care vouchers
~ Refer a friend scheme
~ Competitive salary
~25 days annual leave plus bank holidays and an additional day for your birthday
~ Blue Light Card – Retail discount benefit scheme
~ V-Assure, a free 24 hour, confidential and independent help line
~ Life assurance
~ Pension

Ready to make a significant impact and drive digital transformation? Apply today and be a part of our journey to enhance the quality of care we provide



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