Executive Officer

4 weeks ago

United Kingdom SmartestEnergy Limited Full time

Operations - Onboarding · SmartestEnergy Limited - Ipswich Office · Hybrid Remote
The Energy Operations Executive will be working with colleagues as part of a team to ensure that our operational expectations are exceeded and exceptional customer service is delivered through every interaction.
Working in our operations department you will have the opportunity to work across a variety of tasks in functions covering our customer journey from initial contracting and onboarding to metering, billing and debt to build on your skills and develop your career with Smartestenergy.
Flexibility to adapt to changing environments and shifting priorities;
Microsoft Excel, Word and Outlook.
Have a look at our new Ipswich Office below and celebrations when first opened..
A genuine commitment to smarter working – we recognise your work/life balance matters;
Paid time off to volunteer in your community;
Excellent benefits package including private medical insurance/dental cover and 10% non-contributory pension from month three;
Hybrid working typically means 2 days in the office location listed on this advert and 3 days working at home each week. Some occasional travel to our other offices may be required.
The average process once we receive your application takes around 2-3 weeks with typically 2 stages of video interviews using Teams – however this can change depending on the role (we may invite you to see us face to face or just need 1 video interview).
The future of energy is digitised, decarbonised and localised. At Smartest Energy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.
Formed in 2001, we’re an agile business driven by entrepreneurial thinking. Further expansion is planned for 2024 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.

Diversity

We value everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We view diversity as one of the key enablers that helps our business to grow.
Operations - Onboarding · SmartestEnergy Limited - Ipswich Office · Hybrid Remote

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