Senior Business Insight Analyst

4 weeks ago

Nottingham, United Kingdom Capital One (Europe) plc Full time

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireSenior Business Insight Analyst

About this role

This role sits within the Strategy, Insight and Governance team (S.I.G) in our Technology Department that holds accountability for providing internal consultancy to help transform UK Tech.

What you’ll do

Ability to pay attention to detail, communicate well and be a strong business partner are essential skills for this role. We need you to not only understand the data, but be able to provide insight and analysis through clear visual, written and verbal communication.

As a Business Insight Analyst, you’ll need to:

  • Business partner within UK Tech in order to produce high quality, accurate and timely reporting that effectively informs and drives the investment portfolio of the business.
  • Strong analytical, critical thinking, and creative problem-solving skills
  • Interact with various stakeholders in order to understand what the data is telling you
  • Be able to deliver Insight to management, “Tell the story” from the data and information sought out
  • Ownership for the teams automated data processes
  • Liaise with internal customers to fully understand data content
  • Gather, understand and document detailed customer requirements using appropriate tools and techniques
  • Manipulate, analyse and interpret complex data sets relating to the Tech Delivery using SQL (preferably using Snowflake)
  • Able to design, develop, and implement business intelligence solutions (preferably using Tableau)
  • Ability to present analysis and insight successfully to management using reporting tools
  • Develop and own reporting processes

What we’re looking for:

  • Strong stakeholder management skills
  • Excellent communication for interacting with customers, Management and writing analysis / Insight
  • Knowledge of Database and Data Warehousing concepts
  • Experience delivering self-service tools, analysis and data solutions
  • Good facilitation skills – ability to collaborate/present to a variety of individuals
  • Excellent numerical and analytical skills
  • Knowledge of data analysis tools
  • The ability to carry out data quality control, validation and linkage
  • Strong programming languages - SQL
  • Advanced Excel/Google Sheets
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team

What you’ll get to learn (any previous experience would be advantageous)

  • Business focussed with a strong appreciation for/background in Tech
  • Experience in business intelligence and analytics platforms - Tableau
  • Experience with using the delivery tool Jira

Where and how you'll work

This is a permanent position based in our Nottingham office.

We have a hybrid working model which gives you flexibility to work from our offices and from home.

We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays.

Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.

What’s in it for you

  • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
  • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
  • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
  • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

  • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
  • OutFront – to provide LGBTQ+ support for all associates
  • Mind Your Mind – signposting support and promoting positive mental wellbeing for all
  • Women in Tech – promoting an inclusive environment in tech
  • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.
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