Project Management Office

4 weeks ago

Addlestone Surrey, United Kingdom eTeam Full time

Role: Global HR Projects Lead Duration: 6 Months (Potential to extend)
Hybrid

Accountable for successful delivery of agreed HR Projects across Global HR Operations, aligned to Global Objectives
• Accountable for the management of appropriate resources in order to deliver upon objectives
• Accountable for the management and oversight of all project and program performance
• Accountable for ensuring governance of HR projects is implemented effectively, including reporting standards for steering committee, executive and board meetings
• Accountable for contribution into communications for Global HR initiatives and programmes across Client – collaborating with members of the HR function using common HR project planning and execution tools
• Accountable for HR Operations budget management and headcount reporting

Significant experience with demonstrated results in the development and implementation of a range of continuous improvement projects, including both technology and process
• Experience with HRIS applications and complementary HR software solutions
• Demonstrated knowledge of Project Management Tools and Techniques
• Proven people management skills

Drive a Globally Consistent Approach to Project Management across HR Operations
• Develop and own a Project Blueprint that ensures consistent tools/templates/documents used across the team e.g. all projects have an approach document, a timeline, status report, regular project governance established
• Drive the implementation of standard tools across the team – ensuring we have a unified approach to project management and can manage expectations from our stakeholders

Oversight and Monitoring of Global HR Operations Portfolio of Projects
• Develop a project portfolio dashboard to provide an overview of all projects in-flight or upcoming in HR Operations across the financial year
• Drive regular status reporting from this dashboard to provide an overview of key project activities, timelines, resourcing, and budgeting requirements
• Establish relevant global governance around Global HR Operations Project Portfolio to ensure project status is regularly review and risks/issues are mitigated against
• Ensure all projects have detailed project timelines, approach documents and relevant governance established to drive project activity
• Develop Selection Criteria to Determine which Projects receive PMO Support
• Develop guidelines to clearly define how Global HR Operations determines which priorities receive project management support from the central project delivery specialist team
• Design business readiness and project acceptance criteria
• Design impact assessment framework to determine which areas of HR will be impacted by the project/change and ensure we have the right people part of the project team
• Act as ‘air traffic controller’ for Global Projects by confirming project objectives and identifying the right resource to support the project

Provide Project Management Expertise for Complex HR Programmes and Cyclical HR Activities
• Create a resourcing and capacity planning model to support decisions on project resourcing throughout project lifecycle
• Provide expertise and planning support to global HR teams for key strategic initiatives/projects
• Effectively identify and mitigate project risks to ensure they remain on track to achieve desired aims
• Ensure projects are managed effectively, on time, budget and with effective change management and communications
• Ensure the process library, documentation and knowledge management for all cyclical activity to ensure the integrity and on-going delivery of these activities
• Ensure that specialist customer queries and data issues relating directly to cyclical activity are resolved either directly by the Project Specialist team or through input from broader HR SMEs

Lead Project Delivery Specialist Team
• Communicate priorities to teams ensuring that the performance objectives effectively translated into team and individual objectives and that the achievement of these objectives is effectively and regularly monitored and reviewed
• coaching, mentoring, on the job training etc.
• Act as the quality control and advisory point for projects that are being conducted and staffed with central resources and offer support on an ongoing basis including agreeing scope, evaluating progress / quality and managing issue resolution
• Escalation point for complex risks/issues that require resolution from senior stakeholders
• Lead and manage relationships with external consultants brought in to support project delivery

Management of Global HR Operations Budget
• Review monthly management accounts for HR Operations in order to monitor, reconcile (appropriate cost centre’s and GLs) and look for cost efficiencies and opportunities for improvement in the budget and spend
• Lead budget forecasting activity across HR Operations including working with HR country leads across EMEA to feed in to forecasting activity
• Management Information & Systems Team
• Excellent attention to detail and financial awareness (raise/process/track Purchase Orders etc.)
• IT literate (Intermediate stage) to type/ create and edit reports, trackers etc. Excel, Word, PowerPoint, Outlook and eLearning and online systems (e.g. databases). Intranet and web.
• Good written and verbal communications including ability to prepare updates, summaries, emails to employees and managements.

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