Account Manager
2 weeks ago
Account Manager - Harvey Nichols Liverpool page is loaded Account Manager - Harvey Nichols Liverpool Apply locations Liverpool time type Full time posted on Posted 26 Days Ago job requisition id JOBREQ00090560
Account Manager
Location: Harvey Nichols Liverpool
Contract: Permanent, 37.5 hours/weekly, any 5 out of 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, make up and skincare creations.
JOB PURPOSE
In line with the F&B vision and mission, the Account Manager will lead an energetic and passionate team of people who are dedicated to creating experiences with our clients. Through a keen sense of business acumen, the Account Manager is responsible for all retail activities that contribute to the brand’s image and leadership in the market by liaising with field and head office functions. They will be responsible for the day to day running of the counter and continue to coach and mentor the team.
KEY RESPONSIBILITIES
Leading the team: the Account Manager guides their team towards achieving results and developing individual talents
They will create an environment rich with ethics, integrity and diversity, which leads to positive team collaboration
Proactively identify, address and manage any employee relations issues with the support of their Retail Development Manager in accordance with the local CHANEL policies and procedures and share feedback on performance
Help facilitate frequent team and individual communication in order to ensure collective knowledge to all members of the team
Share the brand vision and the business challenges, give meaning and empowerment to the team while holding them accountable
Business developer: the Account Manager embodies an entrepreneurial spirit
Responsible for building CHANEL’s portfolio of clients through data capture in line with the brand expectation
Develop business initiatives in line with the brand vision and strategy
Takes responsibility for staff rotas including day-to-day operational zoning to ensure floor coverage and optimal client experience
Communicate retail and collateral stock needs to all necessary parties
Has a solid understanding of the business environment
Provide feedback and reporting to line manager in order to influence strategies and recommendations
Experience creator: the Account Manager creates conditions for a consistent and memorable experience
Lead by example on the selling floor by creating tailor-made, personalised client experiences and build long-lasting relationships
Consider the omni-channel journey as a whole and help the team embrace digital shopping trends
Facilitate the resolution of client service complaints with a holistic approach so that each client leaves satisfied, regardless of which channel they chose to shop
Ensure team has tools/training to provide a CHANEL client experience
Ensure visual merchandising guidelines are adhered to throughout the counter and guarantee that the business remains clean, tidy and welcoming at all times
CHANEL ambassador: the Account Manager embodies the values of the brand
CHANEL Insider: has a solid knowledge of the brand, its heritage and know-how, and shares it with clients as well as the team
Implement all training received, is curious to learn more in order to nourish a global and beauty culture, be pro-active in self-learning
Implement and ensure respect of the uniform and grooming guidelines at all times
SKILL SETS
Leadership and Management skills
Strategic thinker: Analytical and systemic, challenge the status quo, communicate the vision to inspire and engage
Relationship-focused: Collaborative, partnering and influencing skills
Ability to develop and empower people: Listening and empathy, feedback and coaching skills, performance management, delegation
Performance minded and decisive, strive for continuous improvement
Soft skills
Posture and communication skills: Verbal and written communication, story telling
Curious, personal agility, continuous learner
Self-awareness, self-confidence, and self-control/stress management
Enthusiasm, energy and motivation
Trustworthy with integrity/ethics
Benefits at CHANEL :
Our employee benefits have been created to support you across your professional and personal life by offering you:
Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
Platforms: Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependant and subject to change at any time
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
Similar Jobs (1) Fixed Term Account Manager - Boots Speke Liverpool locations Liverpool time type Full time posted on Posted 30+ Days AgoChanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values are grounded in:
Exceptional creation and client experience
As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
#J-18808-Ljbffr-
Management Accountant
1 month ago
Liverpool, United Kingdom Page Personnel Finance Full timeAre you looking for a Management Accountant role that can lead to more responsibilities and progression? If so this could be the role for you! **Client Details** Page Personnel excited to announce that we are working in partnership with a retail business in the heart of Liverpool which are looking to expand their finance team with this Management...
-
Management Accountant
1 month ago
Liverpool, United Kingdom Sellick Partnership Full time**Management Accountant** **£150 - £200 p/day** **Temporary, Full-time** **Liverpool (hybrid-working)** Management Accountant required to join a unique not-for-profit organisation based in Liverpool with the opportunity for hybrid-working. My client is looking for an enthusiastic individual who is an experienced Management Accountant to join their...
-
Management Accountant
2 days ago
Liverpool, United Kingdom Accountable Recruitment Full time**Management Accountant / Liverpool City Centre (hybrid working) / Permanent role / £40,000 - £50,000** Accountable Recruitment our proud to be working with our award-winning and highly regarded client based in Liverpool, who are now looking for an experienced Accountant to join their team. This role is for a Fully/Part Qualified (CIMA, ACCA, ACA)...
-
Management Accountant
4 weeks ago
Liverpool, United Kingdom Page Personnel Finance Full timeAre you looking for a Management Accountant role that can lead to more responsibilities and development as your progress. If so this could be the role for you! **Client Details** Page Personnel are working in partnership with a growing Technology and Telecoms company in Liverpool which has just entered a period of growth throughout the company due to a...
-
Management Accountant
2 weeks ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeManagement Accountant Job, Liverpool, Suit Part Qualified or fully qualified accountant. £35000 to £45000 **Your new company** Well established online retail business has an opportunity for a management accountant to join their large and experienced finance team. This is an ideal role for a part or recently qualified accountant who wishes to get plenty of...
-
Management Accountant
4 weeks ago
Liverpool, United Kingdom Sellick Partnership Full time**_Management Accountant_** **_£35,000 - £42,000_** **_Permanent, Full-time_** **_Liverpool_** Management Accountant required to join a renowned Not for profit organisation on a full time permanent basis. My client is looking for an ambitious and highly motivated individual who is an experienced Management Accountant to join their dynamic and...
-
Manager-Account Manager
2 weeks ago
Liverpool, United Kingdom LER (SG) Ltd Full timeAccounts Manager A Tier-1 Aerospace Manufacturing company are now looking for a customer focused Accounts Manager to join their team. Accounts Manager - Overview: The Role Will involve the creation and management of operational schedules, ensuring customer expectation and requirements remain at the core of our business. Full remit of sales order...
-
Manager-Account Manager
1 week ago
Liverpool, United Kingdom LER (SG) Ltd Full time €40,000 - €50,000Accounts Manager A Tier-1 Aerospace Manufacturing company are now looking for a customer focused Accounts Manager to join their team. Accounts Manager - Overview: The Role Will involve the creation and management of operational schedules, ensuring customer expectation and requirements remain at the core of our business. Full remit of sales order...
-
Manager-Account Manager
1 week ago
Liverpool, United Kingdom LER (SG) Ltd Full time €40,000 - €50,000Accounts Manager A Tier-1 Aerospace Manufacturing company are now looking for a customer focused Accounts Manager to join their team. Accounts Manager - Overview: The Role Will involve the creation and management of operational schedules, ensuring customer expectation and requirements remain at the core of our business. Full remit of sales order...
-
Management Accountant
2 months ago
Liverpool, United Kingdom Simpson Judge Ltd Full timeSimpson Judge are working with a growing business with offices based in Merseyside, who have an opportunity for an ambitious Management Accountant, in a role with huge scope to develop. Reporting to the Finance Manager, you will manage a team of 3, prepare management accounts, carry out a variety of analyses, and more. **Responsibilities include**: -...
-
Management Accountant
2 weeks ago
Liverpool, United Kingdom Accountable Recruitment Full timeManagement Accountant / Permanent / Liverpool / £38k - £42k + Study Support / Hybrid working + Good benefits!Package: 35 hours per week2 days in the office and 3 working from homeFriendly supportive teamClose to public Transport routesStudy Support Accountable Recruitment are working with a company based in Liverpool City Centre for a Management...
-
Management Accountant
2 days ago
Liverpool, United Kingdom The Talent Crowd Full time**MANAGEMENT ACCOUNTANT** **(QUAL OR PART QUAL)** **£45,000 - £50,000** **LIVERPOOL** **HYBRID AND FLEXI TIME** **FREE PARKING** The Management Accountant will report directly to the Financial Controller and will work closely with the rest of the Finance Team to assist in the production of monthly management reporting, including the production of monthly...
-
Management Accountant
2 weeks ago
Liverpool, United Kingdom Page Personnel Finance Full timeA company that invests in their people and have won awards within their sector you will be part of an organisation that truly invest in their staff. You will play a key part in the role of the growth of the company and fully supported along the way. Client Details This role is ideal for someone that is interested in working for an organisation that give back...
-
Management Accountant
2 weeks ago
Liverpool, United Kingdom Page Personnel Full timeA company that invests in their people and have won awards within their sector you will be part of an organisation that truly invest in their staff. You will play a key part in the role of the growth of the company and fully supported along the way. Client Details This role is ideal for someone that is interested in working for an organisation that give...
-
Management Accountant
2 weeks ago
Liverpool, United Kingdom Page Personnel Full timeA company that invests in their people and have won awards within their sector you will be part of an organisation that truly invest in their staff. You will play a key part in the role of the growth of the company and fully supported along the way. Client DetailsThis role is ideal for someone that is interested in working for an organisation that give back...
-
Account Manager
2 weeks ago
Liverpool, United Kingdom LER (SG) Ltd Full timeAccounts Manager Location: Liverpool Salary: Circa £40k - £50k A Tier-1 Aerospace Manufacturing company are now looking for a customer focused Accounts Manager to join their team. Accounts Manager – Overview: The Role Will involve the creation and management of operational schedules, ensuring customer expectation and requirements remain at the core...
-
Management Accountant
2 weeks ago
Liverpool, United Kingdom Hays Specialist Recruitment Limited Full timeManagement Accountant Job in Liverpool, £45000, Corporate business with progression opportunities. **Your new company** A large Retail and Wholesale business that sells FMCG products across the UK. This company is corporate in feel and offers good career progression and development opportunities to management accountants looking to work for a larger and...
-
Management Accountant
1 day ago
Liverpool, United Kingdom Page Personnel Finance Full timeAre you looking for a Management Accountant role that can lead to more responsibilities in a growing Leisure,Travel and Tourism industry? If so this could be the role for you! **Client Details** Here at Page Personnel we are excited to announce that we are working in partnership with a Leisure, Travel and Tourism industry in the heart of Liverpool which...
-
Account Manager
2 days ago
Liverpool, United Kingdom Pertemps TM Full timeAccount ManagerSpeke£28,000 basic salaryMonday to Friday 9:00am to 5:00pmPermanentOffice basedA fantastic opportunity has arisen for an Account Manager to join my client based in the Speke area. The position is to work within an established team in the company where you will be responsible for managing current business accounts and being the first point of...
-
Account Manager
2 days ago
Liverpool, United Kingdom Pertemps Liverpool Full timeAccount ManagerSpeke£28,000 basic salaryMonday to Friday 9:00am to 5:00pmPermanentOffice basedA fantastic opportunity has arisen for an Account Manager to join my client based in the Speke area. The position is to work within an established team in the company where you will be responsible for managing current business accounts and being the first point of...