Client Management

3 weeks ago


United Kingdom eXPD8 eXPD8 Ltd. Full time

we're about fostering connections and empowering our clients to thrive. Join our Client Services team where every day brings new challenges and opportunities to make a difference. As a Client Account Executive, you'll act as the central point of contact for client liaison, administrative support, reporting, planning and communications between eXPD8 and our client.
This is a hybrid role, so you'll be based in the client's Amersham Head Office on Mondays, Tuesdays, and Wednesdays. Thursdays and Fridays you will either be working from home, visiting our Bristol Central Office or visiting stores to assess compliance.
Develop and build relationships with senior stakeholders, driving bi-party relationships where applicable whilst ensuring eXPD8 and client interests are best served.
Deliver and create structured plans for each activity, considering all possible outcomes and “what if” to ensure our Field Operations team can deliver the clients vision in all eventualities.
Facilitate our financial process compliance including raising POs, cost planning and invoicing.
Assist in the planning, forecasting and implementation of new business opportunities within the client contract which meet the overall strategic vision and will deliver the commercial targets.
Experience and comprehension of the retail sector, particularly field marketing or retail management.
Effective internal and external stakeholder management.
Strong IT literacy, particularly across the core Microsoft suite (Excel, Outlook, PowerPoint Word).
Strong data analysis skills with a proficiency in using Power BI to review and interpret data is a bonus.
Experience of conflict management during B2B discussions.
We are one of the UK's largest field marketing agencies, with over 20 years of experience supporting many iconic brands and retailers. People are our business, so we work hard to ensure they are supported, rewarded, and valued. We are proud to be a Disability Confident Leader and a fully inclusive employer so please let us know if there are any adjustments you require during your application process.
Health cash plan (24-hour GP, counselling, dental, eye tests, physio etc.)
Buy and sell holiday scheme
Your eXPD8 birthday off each year
Immediate access for you and your family to GroceryAid
Life insurance
Unlimited refer a friend scheme
Personal development and progression opportunities with access to over 400 learning resources from day one


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