Vice President, Business Manager

2 weeks ago


Bournemouth Dorset, United Kingdom JPMorgan Chase & Co. Full time

Global Human Resources (HR) Business Resiliency's mission is to continuously improve our businesses' ability to provide outstanding products and services to our customers in the event of any disruption.
As a Business Resiliency Manager in HR Business Resiliency, you will provide guidance and governance as business stakeholders develop their Business Resiliency Plans and related artifacts in accordance with JPMorgan Chase Firm-Wide Business Resiliency (FBR) Standards. You will partner with process owners to ensure that effective and compliant resiliency plans are documented and tested so HR operations will continue with minimal impact during any disruptive event. Additionally, you will work across multiple levels within the organization to identify, socialize and mitigate resiliency related risks. You will be a culture carriers who inspire trust and development in an inclusive team environment.
In this role you will report to the Head of Global HR Business Resiliency.
Establish and maintain proficiency in Business Resiliency to ensure consistency in program execution and confident direction to stakeholders. Meet FBR standards of required content and renewals of HR resiliency documents (e.g., Business Resiliency Plans (BRP))
Lead and coordinate business participation and completion of resiliency testing as required by HR objectives and FBR standards (e.g., tabletop exercises, physical testing, etc.)
Coordination of resiliency activities required by local and regional regulatory authorities (e.g., plan remediation, testing requirements, compliance reporting)
Promote the resiliency program by communicating policy or system changes clearly and concisely offering additional support, as needed
Advocate for business stakeholders to inform the resiliency program where there are opportunities for improvement
Lead department centric projects that align with strengths or areas of interest for an opportunity to develop new skills and achieve important team objectives
Maintain an alert posture on local, regional, and global crisis incidents identified and communicated by the Global Security Operations Center; support local and regional stakeholders in coordinating the response to the incidents, assist in communication as needed, and completing after action review reports.
Bachelor degree or equivalent relevant professional experience
Financial industry and/or business continuity work experience
Detail oriented with superior project management and organization skills
Relationship building and networking across firm's functions and geographies to expand influence, knowledge, and collaboration with senior leadership
Creates and promotes a culture of continuous process improvement with a risk and controls mindset
Ability to handle pressure situations and lead/assist with crisis management when needed
Must be available to support the business during disruptive events which span weekends and holidays
Business continuity and/or crisis management experience (accreditations are favorable e.g., Certified Business Continuity Professional (CBCP))

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm.


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