Clinical Team Administrator

2 weeks ago

Darlington County Durham, United Kingdom NHS Full time
Tees Esk and Wear Valleys NHS Foundation Trust

We are looking to employ a hardworking, conscientious individual who will work as Clinical Team Administrator within the team at Oak Ward, West Park Hospital.

The successful candidate will be required to deal with both incoming and outgoing telephone calls, cashiering, aspects of diary management, arranging meetings and general office duties.

Main duties of the job

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users and their families.

As a team player, you'll be able to prioritise your work in order to meet deadlines and have a customer focused approach. Previous experience of working within the NHS is desirable but not essential, as full training will be provided.

You are required to have NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale) ITQ Level 2 or equivalent or willingness to work towards,Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above, experience of working in a busy administrative environment and be proficient in the use of MSOffice with experience of patient records systems.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Job responsibilities

Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

Person Specification Qualifications
  • Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale)
  • ITQ Level 2 or equivalent or willingness to work towards
  • Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
  • Administrative experience in a clinical environment
  • Experience of handling monies and working within financial guidelines
Knowledge
  • Comprehensive knowledge of administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines
  • Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook)
  • Understanding of confidentiality and the associated legal and policy requirements
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tees Esk and Wear Valleys NHS Foundation Trust

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