Service Plan Technician
1 month ago
Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the primary point of contact with Customer Service Representatives (CSRs), you will play a crucial role in maintaining inventory levels of service-related materials. If you have a strong background in planning, excellent communication skills, and a passion for delivering exceptional service, we encourage you to apply. Analyse and validate customer service requests to determine appropriate action and make necessary changes.
RMA Planning:
Utilise SAP to efficiently plan and coordinate RMAs within the Service Centre load.
Ensure timely processing and tracking of RMAs to meet service level agreements.
Collaborate with the manager or service coordinator to allocate resources effectively for service tasks.
Serve as the primary point of contact with Customer Service Representatives (CSRs) to address customer inquiries and concerns.
Provide regular updates on service statuses and resolutions to CSRs.
Inventory Maintenance:
Manage and maintain inventory levels of Service Centre materials and equipment.
Knowledge of products and software applications is a plus.
Experience with ERP software systems, ideally SAP, to effectively manage RMA planning and other service-related tasks.
Proficiency in Microsoft Word and Excel for documentation, reporting, and data analysis purposes.
Experience: Minimum 2-3 years of electronic test equipment service experience with a good understanding of electronics. Language Requirement: Fluent in English. If you are a self-motivated individual with a passion for delivering exceptional service, our client would love to hear from you.
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Electronics Planning Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Electronics Planning Technician
6 days ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeIf the following job requirements and experience match your skills, please ensure you apply promptly.Job Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise...
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Electronics Planning Technician
1 day ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Electronics Planning Technician
1 day ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Electronics Planning Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeOur client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the...
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Electronics Planning Technician
2 weeks ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeOur client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the...
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Electronics Planning Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeOur client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager. As the...
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Electronics Planning Technician
1 day ago
Eastleigh, Hampshire, United Kingdom CMR & Life Sciences Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the...
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Electronics Planning Technician
7 days ago
Eastleigh, Hampshire, United Kingdom Matchtech Technology Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Electronics Planning Technician
3 weeks ago
Eastleigh, United Kingdom CMR & Life Sciences Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Electronics Planning Technician
1 day ago
Eastleigh, United Kingdom Matchtech Technology Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Electronics Planning Technician
22 hours ago
Eastleigh, United Kingdom Matchtech Technology Full timeJob Summary Our client, a leading manufacturing company, is seeking a dedicated and detail-oriented Service Centre Planning Technician to join their team. In this role, you will be responsible for analysing and validating customer service Return Merchandise Authorisation (RMA) requests, planning RMAs, and coordinating resources efficiently with the manager....
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Healthcare Service Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom phs Group Full timeHealthcare Service TechnicianAs a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent driving...
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Healthcare Service Technician
6 days ago
Eastleigh, Hampshire, United Kingdom phs Group Full timeHealthcare Service TechnicianWhile professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers...
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Healthcare Service Technician
1 month ago
Eastleigh, Hampshire, United Kingdom phs Group Full timeHealthcare Service Technician As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers! As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent...
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Healthcare Service Technician
1 month ago
Eastleigh, Hampshire, United Kingdom phs Group Full timeHealthcare Service Technician As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers! As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent...
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Healthcare Service Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom phs Group Full timeHealthcare Service Technician As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers! As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent...
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Part-Time Service Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom phs Group Full timeHealthcare Service Technician Your excellent customer service skills help keep our customers happy and ensure they remain our customers! As a Service Technicianin our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers locations (We have a system that works out the most efficient route...
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Service Technician
24 hours ago
Eastleigh, United Kingdom Micheldever Group Full timeJob Summary We are a fast-growing national automotive company offering superb training and development opportunities. We are currently seeking a Service Technician to work on a full time, permanent basis for our growing team. Benefits include an excellent working environment, employee discounts on servicing, MOT and tyres, and the chance to earn a...
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Plant Technician
3 weeks ago
Eastleigh, Hampshire, United Kingdom The Workshop Full timeOur client is a ship management company and they are looking for a plant technician to carry out all equipment build, assembly and test in accordance with relevant drawings and specifications provided. To carry out both planned maintenance and defect rectification of all diving plant in the Southampton Branch.Key responsibilities• Embrace our clients...