Customer Service Advisor

2 weeks ago


Egham Surrey, United Kingdom Hays Full time

Customer Service Advisor - Egham - £25k

Your new company
A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also tries to promote within, where possible and, due to growth, there are plenty of opportunities for progression within the organisation.

Your new role
You'll be the first point of contact for all inbound queries, building customer relationships using empathy and probing techniques. Key duties include

  • Handling inbound calls, first point of contact for policy holders
  • Predominantly a phone-based role (50-60 calls/day), covering 20+ insurance providers
  • Updating customer information on database (address, phone number etc)
  • Renewals/extensions/policy changes
  • Taking claim information and passing to the correct team to process
  • Identifying fraud indicators
What you'll need to succeed
You'll have strong written and verbal communication skills, a good working knowledge of MS Office and the ability to pick up new software. You'll have previous customer service experience (not necessarily in insurance) and enjoy being on the phone, talking to customers and delivering an exceptional service to those that they speak to. You'll have the ability to pick up insurance terminology, although full training will be given.

What you'll get in return
You'll receive an annual salary of £25k, working 37.5 hours Mon-Fri 9am-5.30pm. Hybrid working is available (2 days/week in the office after training). free parking is available on site. Benefits also include NEST pension scheme, 29 days holiday (inc bank), free fruit provided in the office and a quarterly massage

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
##J-18808-Ljbffr
  • Service Advisor

    2 weeks ago


    Egham, Surrey, United Kingdom Jago Consultants Full time

    Fantastic opportunity for a Service Advisor to join a well known car brand in the Bicester area.  We are working with a Main Car Dealership who are actively looking for a Service Advisor to join there friendly team. nr Bicester in Oxfordshire. Ideally you will have previous experience as a Service Advisor, as well as knowledge within Parts. This is an...


  • Egham, United Kingdom HAYS Full time

    Customer Service Advisor - Hybrid Working - Egham Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The...


  • Egham, United Kingdom Hays Full time

    Customer Service Advisor - Egham - £25k Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also...


  • Egham, United Kingdom HAYS Full time

    Customer Service Advisor - Egham - £25k Your new company A high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also...


  • Surrey, United Kingdom Autoskills UK Full time

    Location Surrey - Sector: Bodyshop & Accident Repair - Job type: Permanent - Salary: £31k per year - Contact: Andy Gosling - Contact phone: 0333 222 5978 - Salary high: 31000 - Salary low: 31000 - Job ref: JO0000041568 - Published: about 2 hours ago - Expiry date: 2023-03-02 - Startdate: 02/02/2023 BODYSHOP CUSTOMER SERVICE ADVISOR Basic Salary:...


  • Egham, United Kingdom Edward Thomas Contractors Limited Full time

    **Edward Thomas Contractors Limited** **Contractor Support Advisor** **Location**:Egham **Position available from**:ASAP Here at Edward Thomas Contractors Limited, the contractor is at the heart of our business. The contractor support team are responsible for providing an outstanding level of service to existing contractors, exceeding targets set by the...


  • Egham, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyA high growth insurance business is seeking a Customer Service Advisor to join their team in Egham. A well established organisation which has gone from strength to strength in the past 2 years, this is a great opportunity for someone looking for a fun and friendly work environment. The business also tries to promote within, where possible...


  • Egham, United Kingdom 4th Dimension Innovation Full time

    We are looking for an additional Customer Service Advisor in our Repair Management team based in Egham, Surrey, **Once fully trained, you will be able to work from home on a rota-basis**. **4th Dimension Innovation Group** is a fast-growing organisation that works in the specialist motorcycle market. We provide innovative solutions for manufacturers,...


  • Weybridge, Surrey, United Kingdom Jago Consultants Full time

    We are working with a Car Main Dealership in the Weybridge, Surrey who are actively looking for a Customer Booking Advisor to join there friendly team. No Automotive experience necessary. Strong Customer Service background essential! Job Role – Motor Vehicle Customer Service Booking Advisor Monday – Friday 08:00 – 18:00 One in three Saturday...


  • Egham, United Kingdom ComXo Full time

    **4 on 4 off rotational shift pattern - 31.5hrs per week (21.00 - 07.00) Remote working** **Salary: £11.47 - £12.42p/h (£18,788 - £20,363) dependant on experience** As our customer service advisor on nights you will be dealing with a variety of incoming calls as a first point of contact for some of our high profile clients. You will be assessing the...


  • Redhill, Surrey, United Kingdom Reed Talent Solutions Full time

    Reed Talent Solutions are working with Axa Partners on the search for Customer Service Advisors based in Redhill, Surrey. This is a great opportunity to join a market leading insurance provider to support with inbound customer claims. This is an exciting short term role for candidates who are looking for their next interim, hybrid role. We are...


  • Guildford, Surrey, United Kingdom Pertemps London Full time

    Are you passionate about providing exceptional customer service while contributing to the success of a dynamic company? We are looking for a dedicated and customer-centric individual to join the team as a Customer Sales Advisor. As a Customer Sales Advisor, you will play a crucial role in ensuring that customers receive top-notch service and contribute...


  • Camberley, Surrey, United Kingdom 4Square Recruitment Ltd Full time €22,000 - €25,000

    Customer Service Desk Advisor required for my client based in Camberley. This is an onsite role. Salary approx. £22-25k Are you a proactive problem-solver with a passion for customer service? We're seeking a dedicated Customer Service Desk Advisor to join a dynamic team in Camberley. As a Customer Service Desk Advisor, you'll play a pivotal role...


  • Camberley, Surrey, United Kingdom 4Square Recruitment Ltd Full time €22,000 - €25,000

    Customer Service Desk Advisor required for my client based in Camberley. This is an onsite role. Salary approx. £22-25k Are you a proactive problem-solver with a passion for customer service? We're seeking a dedicated Customer Service Desk Advisor to join a dynamic team in Camberley. As a Customer Service Desk Advisor, you'll play a pivotal role...

  • Advisor services

    4 weeks ago


    Spelthorne, Surrey, United Kingdom Mullen Property Services Limited Full time

    Company Overview: Mullen Property Services is a dynamic Building Maintenance Contractor based in Shepperton. Established in 2016, our company has experienced rapid growth and remarkable success in delivering comprehensive building maintenance solutions. We pride ourselves on our commitment to quality and excellence in servicing commercial and residential...

  • Advisor services

    1 week ago


    Spelthorne, Surrey, United Kingdom Mullen Property Services Limited Full time €26,000 - €32,000

    Company Overview: Mullen Property Services is a dynamic Building Maintenance Contractor based in Shepperton. Established in 2016, our company has experienced rapid growth and remarkable success in delivering comprehensive building maintenance solutions. We pride ourselves on our commitment to quality and excellence in servicing commercial and residential...


  • Shepperton, Surrey, United Kingdom Mullen Property Services Limited Full time €12

    Saturday's Only Company Overview: Mullen Property Services is a dynamic Building Maintenance Contractor based in Shepperton. Established in 2016, our company has experienced rapid growth and remarkable success in delivering comprehensive building maintenance solutions. We pride ourselves on our commitment to quality and excellence in servicing...

  • Service Advisor

    4 weeks ago


    Surrey, United Kingdom ACS Automotive Recruitment Consultancy Full time

    **Service Advisor** **Guildford** **£25,500 basic with £32k OTE** **Permanent/Full Time** **Monday to Friday 8am to 6pm with 1 in 4 Saturdays 8am to 5pm.** Working as a Service Advisor within this small dealership team, you will provide a high level of customer satisfaction by ensuring all job functions and tasks are delivered in an accurate and...


  • Woking, Surrey, United Kingdom Faith Recruitment Full time

    Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis. In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all...


  • Egham, United Kingdom Hays Specialist Recruitment Limited Full time

    Customer service **Your new company** An exciting new opportunity for a permanent customer service claims handler for an insurance company. This great opportunity is based in Egham. The company is on the annual league table of Britain's private companies with the fastest growing sales. **Your new role** Your new role will require you to talk to customers...