HR Help-desk Administrator

4 weeks ago


United Kingdom Ricardo plc Full time
  • Location/s
  • Closing Date
  • 28/05/2024
Job Description

Role: HR Help-deskAdministrator - UK Team

Location: Oxford, Didcot

Role ID: 2024-2350

Our vision is to create a safe and sustainable world.

Ricardo plc is a global strategic, environmental, and engineering consulting company. With over 100 years of engineering excellence and employing close to 3,000 employees in more than 20 countries, we provide exceptional levels of expertise in delivering leading-edge and innovative cross-sector sustainable products and solutions. Every day, we enable our customers to solve the most complex and dynamic challenges to help achieve a safe and sustainable world.

We are currently looking for a HR Help-deskAdministrator to join our HR team supporting our UK operations.

Key Responsibilities

Help-desk:

  • Providing our HR UK Help-deskservice, dealing with enquiries coming into our HR Help-deskSharepoint site in a prompt and effective manner.
  • Resolving as many enquiries as possible directly, including doing tasks such as data entry into our various systems including our HR system (Cascade HR), our Employee Management System (EMS) and our finance systems (Agresso/SAP), providing references, resetting passwords, arranging reward vouchers etc
  • Allocating more complex enquiries out to others in the team where necessary.
  • Ensuring that all enquiry tickets are responded to and closed off within the agreed timescales.

Employee Lifecycle Support:

  • Supporting the HR Operations Advisor'sin dealing with employee lifecycle changes from on-boardingnew staff, dealing with changes to terms and conditions, confirmation of maternity/paternity/unpaid leave requests, probation letters etc.
  • Any other general duties that may be required from time to time, such as colleague spotlight administration, document destruction, induction activities etc.
  • Taking responsibility for the continuous improvement of the HR administration processes along with the rest of the team.

We encourage you to apply for this role if you have:

  • Excellent organisation and time management skills.
  • Excellent literacy, numeracy and attention to detail.
  • A proactive and ‘can do’ approach.
  • A desire for continuous improvement.
  • A strong team-working ethic.
  • An awareness of the importance of confidentiality and data protection.
  • Excellent IT skills (Microsoft Office including Excel). Share-point, Cascade HR and Agresso/SAP software experience desirable but not essential.

Working here

You will be warmly welcomed into our workplace where every voice matters. We are diverse thinkers and doers, coming together to create a culture of inclusion. We will support you to find your place.

We will encourage you to use your passion and expertise to make a positive impact through the projects you work on. Your knowledge and desire to bring about change will be invaluable in helping deliver innovative solutions that support communities across the globe in becoming safer and more sustainable.

Work life balance

We offer flexible approaches to work, whether that is working from home, being in the office, or as a hybrid worker. We're happy to discuss flexible working arrangements. Wellbeing is at the core to our culture, allowing employees to flourish and to achieve their full potential.

We want you to know how much you are valued. Your remuneration and benefits package will reflect that. You will receive a range of benefits which include support for your physical and mental health.

Our core benefits include 25 days' annual leave, plus 8 flexible bank holidays, a competitive company pension scheme, life assurance and professional subscriptions reimbursement. We also offer a wide range of flexible benefits to suit your lifestyle.

Diversity, Equality, and Inclusion statement

We are an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours. We have an ambitious diversity, equality, and inclusion approach as explained here. We value diversity; recognising that a more diverse workforce creates a richer and more varied working environment. Diversity also drives innovation, by allowing us to offer our clients the best consultancy service that we can. As part of our commitment to engage positively and pro-actively with all our employees and to ensure an inclusive culture, we are a recognised as a 'disability confident' employer.

Next steps

Once you have submitted your application a member of our Recruitment Team will be in touch. Please be aware that the timing can vary dependent on the volume of applications that we receive for each role and in some cases, we may start to review applications prior to the closing date.

Ricardo is a Disability confident employer please advise the recruitment team via recruit@ricardo.com if you require any adjustments to support you throughout the recruitment process.

#J-18808-Ljbffr

  • United Kingdom The HR Consultants Full time €22,000 - €25,000

    Job Title: HR Assistant Hours: Full or Part-time hours (flexible start and finish times) Location: Hybrid – 2 office day per week Holiday: 26 days (+ public holidays) Pro Rota Within our people-focused businesses ,we help our clients to create a place that their people love to work, through our outsourced HR and recruitment services. In this...


  • United Kingdom The HR Consultants Full time €22,000 - €25,000

    Job Title: HR Assistant Hours: Full or Part-time hours (flexible start and finish times) Location: Hybrid – 2 office day per week Holiday: 26 days (+ public holidays) Pro Rota Within our people-focused businesses ,we help our clients to create a place that their people love to work, through our outsourced HR and recruitment services. In this...

  • Help Desk Operator

    2 weeks ago


    United Kingdom Emcor Uk Full time

    About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do,collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our...


  • United Kingdom Emcor Uk Full time

    At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. Using our unique insight platform, "One Data World,"we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace...

  • HR Adviser

    4 days ago


    United Kingdom The HR Consultants Full time €33,000 - €38,000

    our HR Advisors provide a best-in-class service to our clients in terms of HR advice and support; Developing people documentation (policies and handbooks), · The provision of commercially focused HR and employment law advice · Running people surveys Working in a small business means you will from time to time need to turn your hand to different things...

  • Help Desk Operator

    3 days ago


    United Kingdom Emcor Uk Full time

    Working hours: 08:00 - 17:00 Monday – Friday Benefits: 25 Days Holiday + BH, Company Pension, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)  Full training given. About EMCOR UK: At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we...


  • United Kingdom Emcor Uk Full time

    Working hours: 08:00 - 17:00 Monday – Friday Benefits: 25 Days Holiday + BH, Company Pension, Company Sick Pay, Flex Benefits (EMCOR UK discount scheme)  Full training given. At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. Using our unique insight platform, "One Data World,"...


  • United Kingdom HR Path Group Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert Select how often (in days) to receive an alert: HR Administrator/ Trainee People Coordinator-UK The HR Path Group, a global player in HR consulting, assists its customers in their HR transformation projects, both on the human and tools aspects (HRIS)....

  • HR Administrator

    3 days ago


    United Kingdom CDM Recruitment Full time

    The Company Our client is a specialist Construction company. Due to growth, they are now looking to recruit a HR Administrator from there Newton Aycliffe office. The Role To provide an efficient administration service to the Support / HR department. To meet the objectives of the Support / HR department. To ensure that the day-to-day advisory and...

  • HR Administrator

    3 days ago


    United Kingdom Guru Systems Full time

    Job Description Are you looking for a new opportunity and want to work with an innovative company with a strong environmental purpose? We are looking for an experienced HR administrator to join our team as our HR coordinator. Our ideal candidate is passionate about working with people, has good attention to detail and has at least three years of experience...

  • HR Administrator

    6 days ago


    United Kingdom Elevation Recruitment Group Full time

    Role: HR Administrator Salary: up to GBP26,000 Hours: 8.00am - 4.30pm Assignment Length: 3 months Elevation Recruitment Group s Business Support division are excited to be partnered with a global manufacturing and distribution company who are recruiting for a HR Administrator to support with temporary need for 3 months. Ideally you will have...

  • HR Administrator

    2 weeks ago


    United Kingdom Lewes Full time

    Exciting Opportunity in HR Join our client's dynamic team as an HR Administrator. As an essential member of their HR Department, you will be the go-to person for general HR advice and play a vital role in administering employment-related processes. From recruitment and safeguarding checks to handling employee details and responding to queries,...

  • HR Administrator

    7 days ago


    United Kingdom Tiger Recruitment Ltd Full time €15 - €17

    HR Administrator – Financial Services £15 - £17 per hour Temp to Perm A wonderful opportunity has arisen for a HR Administrator to join a global investment firm in the City of London. You will be working within the European HR team to deliver an efficient and effective service to associates by providing confidential administrative support and...


  • United Kingdom Avara Foods Ltd Full time

    HR Shared Service Administrator – 12 Months Fixed Term Contract  Do you have experience of working within an HR environment? We are looking for a highly motivated and competent HR Shared Service Administrator to join our team based in Brackley, Northamptonshire.  We are a leading supplier of Poultry products into an impressive range of customers in the...


  • United Kingdom The HR Consultants Full time €22,000 - €25,000

    Job Title: HR Assistant Hours: Full or Part-time hours (flexible start and finish times) Location: Hybrid – 2 office day per week Holiday: 26 days (+ public holidays) Pro Rota Salary: £22 - £25K dependent on experience Within our people-focused businesses ,we help our clients to create a place that their people love to work, through our outsourced...


  • United Kingdom The HR Consultants Full time €22,000 - €25,000

    Job Title: HR Assistant Hours: Full or Part-time hours (flexible start and finish times) Location: Hybrid – 2 office day per week Holiday: 26 days (+ public holidays) Pro Rota Salary: £22 - £25K dependent on experience Within our people-focused businesses ,we help our clients to create a place that their people love to work, through our outsourced...


  • United Kingdom Career Legal Full time

    Are you a HR Administrator who is looking to take the next step in your career? My client is a leading law firm operating around the world, who are looking to hire a HR Assistant to join their small and friendly team on a temp to perm basis. The HR Assistant will be responsible for providing exceptional support to a well-established generalist HR team,...

  • HR Administrator

    3 days ago


    United Kingdom Electron Full time

    HR Administrator reporting to the COO (CEO whilst COO is on maternity leave) Job type: Part-time (2-3 days/week, including a Tuesday or Wednesday), hybrid remote and office-based working, ideally working from our London office once a month. Overview: Achieving net-zero requires effective flexibility markets (in which consumers are paid to use more or less...

  • HR Administrator

    2 months ago


    United Kingdom OA Full time

    Job Title: Part Time HR Administrator Location: Bedford Schedule: Part-time, ideally 5 mornings per week Duration: 6-8 weeks minimum (temporary position) Job Description: We are currently seeking a Part Time HR Administrator to join our team based in Bedford on a part-time basis. The ideal candidate will have basic HR knowledge, strong systems...

  • HR Administrator

    4 weeks ago


    United Kingdom Nextbestmove Full time

    Our client is a leading educational charity, located in central London currently looking for someone reporting in as an HR Advisor, this role will be responsible for providing administrative support across a wide range of HR areas including HR system administration, recruitment and onboarding, as well as general administrative support for the HR team. Main...