Water Network Controller

4 weeks ago


United Kingdom VP PLC Full time

Reporting to the IT Helpdesk Team Leader
Your responsibilities will include providing local and remote 1st line support for all end users.
Delivering customer contact/care (both face-to-face and via the telephone) providing 1st line desktop support.
Installing and troubleshooting MS Windows 7, and MS Office Packages and network printers.
With your general networking knowledge of TCP/IP V4 in relation to address scheme, routing, troubleshooting, wireless set-up, you will provide support across our UK group of companies.
To succeed in the role, it would be advantageous to hold an HND or HNC qualified (related to IT) and preferably you will be A+ and Network+ qualified as well as MCP qualified.
Ideally, you should have previous experience of customer care in an IT helpdesk function and excellent telephone communication skills when working with our internal customers.
Experience supporting network printers.
# Basic understanding of Microsoft Active Directory (administration).
# Basic general networking knowledge, specifically basic understanding of LAN networks to include Cat5e cabling and patch panels. Prior knowledge of telecoms PABX/Telephone systems is advantageous but not essential.
# Full clean UK driving licence.
# Experience installing & troubleshooting MS Windows 10/11.
# Experience of MS Office Packages from 2016 through to 2021 (Excel, Word, PowerPoint & Access).
# 25 days annual leave plus bank holidays
Company Pension
Life Assurance cover
Save As You Earn Scheme
Cycle to work scheme
Free on-site parking
Free Tool Hire
Training & Development Opportunities
Regular Discounts (e.g. Samsung, Nike, Airbnb, Virgin Wines)
Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. Our offerings cater to diverse sectors such as construction, civil engineering, rail, water, oil and gas, outdoor events, and housebuilding.
With a rich history and a commitment to excellence, Vp plc is your trusted partner for all your equipment rental needs.
Vp plc is an equal opportunities employer.


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