Benefits Administrator

4 weeks ago

Oldham Greater Manchester, United Kingdom The Guinness Partnership Full time

We are looking a motivated individual to help our customers to sustain their tenancies. This is a telephone-based service covering our national geography, working closely with our Customer Liaison Officers and Customer Account Teams.
This role is being offered on a full-time, permanent basis, we operate a hybrid working basis which offers the opportunity to work in the Oldham office 2 days per week and from home 3 days a week. You will be part of a team of 20 Customer Support Officers who help our customers by:
Benefit assessments for Housing Benefit
Applications for Discretionary Housing Payments
Reviewing customers entitlement for Job Seekers Allowance, Employment Support Allowance and Tax Credits
Assess eligibility for Disability Living Allowance and Personal Independent Payments
Have proven knowledge of current welfare and housing benefits
Experience of multi-agency working
Proven ability to advocate on behalf of the company and/or customers when dealing with local authorities and other benefit agencies.
Up to date knowledge of new initiatives in the housing sector.
Please review the role profile to ensure you meet the essential criteria and hit the 'apply' button to submit your online application by uploading your CV and cover letter.
About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. #

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