Claims Handler

2 days ago


Stockport Greater Manchester, United Kingdom Vitality Corporate Services Limited Full time

Working Pattern - Home working however, may be required to go into a Vitality location ad hoc (Stockport, Bournemouth or London)
Has specialist level knowledge gained through significant work experience in a relevant role.
Are you an expert in the Income Protection field? Youll have a strong understanding of compliance and be assessing Income protection claims in line with the industry best practice. As part of your role, you will support new team members when they join the team with mentoring and training. You will be an advocate for change as we are fast paced and may even participate in supporting testing to new processes and systems. Assess Income Protection claims. Attention to detail and compliance are key as you will be adhering to the industry leading claims practice. This willincludeobtaining medical information, financial information, and any other information relevant to theassessment of the risk on each claim; adhering to the relevant Service Level Agreement
Drafting and issuing claims decision letters and other claims related correspondence. Liaise with the strategic underwriters, management, reinsurers, and other stakeholders to ensure the swiftand correct outcome of a claim.
Support team members with best practice techniques, medical practice through knowledge sharing.
Follow internal client service practices which build rewarding relationships and enables exceptional clientservice
A broad experience in assessing and managing IP claims as detailed above.
Experience of dealing directly and effectively with the FOS on claims related matters
Confident in presenting ideas and training peers.
Intermediate skills in Word, Excel, PowerPoint, and usual Office apps.
A detailed knowledge of the UK insurance market and regulatory environment.
Bonus Schemes A bonus that regularly rewards you for your performance
A pension of up to 12% We will match your contributions up to 6% of your salary
Our award-winning Vitality health insurance With its own set of rewards and benefits
Life Assurance Four times annual salary
Great career opportunities
Help you to be the healthiest youve ever been.
Help you advance your career by playing you to your strengths.
Give you a voice to help our business grow and make Vitality a great place to be.
Provide a healthy balance of challenge and support.
Recognise and reward you with a competitive salary and amazing benefits.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
Vitality pioneered shared-value insurance. 7+ million members with access to our unique health insurance and healthy living programme. Diversity & Inclusion
Were committed to diversity and inclusion because its good for our employees, for our business, and for society. LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.



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