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Ecommerce Manager

2 months ago

United Kingdom Better Placed Ltd - A Sunday Times Top 10 Employer in 2023! Full time

My client is a retailer with sustainability at their core. They are embarking of a period of growth from start-up to scale up and now is an incredibly exciting time to join the team.

The business is well funded and the team has grown significantly since their launch.

They sit in a growing and sustainable sector and contribute to a better planet.

There are exciting plans afoot and with that comes the need to hire an experienced E-Commerce Manager on a 12 month FTC Maternity cover. The successful hire will shape online strategy, drive growth and enhance the customer journey across all digital channels.

We are looking for a candidate who has worked in a start-up / scale-up environment.

The Role:

  • Own and manage daily trading and content on the D2C website
  • Optimise customer experience, increasing conversion and driving growth through ecommerce strategy
  • Analyse sales data, customer trends and competitors, delivering actionable insight to inform trading strategy
  • Plan and deliver promotional campaigns ensuring they deliver maximum impact
  • Own website updates including new landing page creation, trade calendar and web content
  • Improve the customer journey with enhances site navigation
  • Implement A/B testing programs to optimise the customer experience
  • Partner with colleagues in brand and marketing to create fully integrated campaigns inline with overarching brand strategy
  • Work closely with the customer acquisition teams to enhance experience and ensure consistent messaging
  • Oversee onsite content and product data
  • Own product reporting and pricing strategies to maximise sales opportunities
  • Monitor and report on Ecommerce KPIs

The person

  • Proven experience in a high growth fast paced ecommerce environment
  • A data driven mind with an eye for creativity
  • A team player who enjoys communicating with stakeholders at all levels

For much more information please apply immediately