Insurance Customer Service Advisor

2 weeks ago

Cheltenham Gloucestershire, United Kingdom Paul Baker Insurance Services Full time

Insurance Customer Service Advisor

Location: Cheltenham (Hybrid)

Package: £Negotiable + Benefits

Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team.

Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday Leisure Homes through an exclusive capacity agreement with a leading UK Insurer.

We are a friendly people business, offering a more traditional, customer-focused service culture with freephone numbers, no engaged tones, no call centres and no answering machines.

The day to day:

  • Responding to all incoming enquiries quickly and efficiently
  • Provide proposals that meet client requirements and communicate such proposals in a clear and helpful manner
  • Accurate and timely processing of documentation
  • Maintain the customer databases
  • Ensure information held is correct and up-to-date
  • Renewal of existing business
  • Take renewal instructions from customers when received
  • Undertake other such administration duties on a day-to-day basis as requested and provide assistance to colleagues when required

The rewards:

  • A client first environment where the team works together for a common outcome
  • Hybrid working after training – 2 days per week in the office
  • A highly competitive basic salary and all the normal benefits (Pension, Death in Service etc.)
  • Ongoing training and development

About you:

  • Previous experience in customer-focused roles, ideally within the general insurance industry
  • Foundation Insurance Test (FIT) – qualified
  • Professional, proactive, positive and “can-do” attitude
  • Excellent communication skills, both verbal and written
  • Proficient in the use of MS Word, Outlook, Teams and Excel

For more information please apply online or contact Dan Hurley.

  • Customer Service Insurance Advisor

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Paul Baker Insurance Services Full time

    Insurance Customer Service Advisor Cheltenham (Hybrid) Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and...

  • Customer Service Insurance Advisor

    Found in: Jooble UK C2 - 2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Paul Baker Insurance Services Full time

    Insurance Customer Service Advisor Cheltenham (Hybrid) Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and...

  • Customer Service Advisor Insurance

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Brown & Brown (Europe) Full time

    Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: £Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover...

  • Customer Service Advisor Insurance

    Found in: Jooble UK C2 - 2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Brown & Brown (Europe) Full time

    Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: £Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover...

  • Customer Advisor

    3 days ago

    Cheltenham, United Kingdom Towergate Insurance Brokers Full time

    Customer Advisor - ARDNM814498 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty.We strive to provide a market leading customer experience, and...

  • Customer Service Advisor

    Found in: beBee S GB - 2 weeks ago

    Cheltenham, United Kingdom Brown & Brown Full time

    Insurance Customer Service AdvisorLocation: Cheltenham (Hybrid)Package: Negotiable + BenefitsPaul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team.Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for...

  • Insurance Advisor

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Brown & Brown Full time

    Insurance Customer Service Advisor Location: Cheltenham (Hybrid) Package: £Negotiable + Benefits Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover...

  • Insurance Advisor

    Found in: Whatjobs ES C2 - 3 days ago

    Cheltenham, United Kingdom Brown & Brown Full time

    Insurance Customer Service AdvisorLocation: Cheltenham (Hybrid)Package: £Negotiable + BenefitsPaul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team.Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for...

  • Customer Service Advisor

    Found in: beBee jobs GB - 2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Brown & Brown Full time

    Insurance Customer Service AdvisorLocation: Cheltenham (Hybrid)Package: Negotiable + BenefitsPaul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team.Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for...

  • Insurance Adviser

    2 weeks ago

    Cheltenham, Gloucestershire, United Kingdom Brown & Brown Full time

    Insurance Customer Service Advisor Cheltenham (Hybrid) Paul Baker Insurance Services, a valued part of Brown & Brown Europe, are looking to hire a Customer Service Advisor to join their busy & hard-working team. Paul Baker Insurance Services is a specialist insurance intermediary offering bespoke insurance cover for residential Park Homes and holiday...

  • Customer Service Advisor

    1 week ago

    Cheltenham, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are excited to be working with a fantastic company in search for a Customer Service Advisor to join their growing team in Cheltenham. This is a full-time role working Monday-Friday with the offer of hybrid working once completed training. **Day to Day**: - Performing administrative tasks associated to the role - Providing supportive and...

  • Customer Service Advisor

    1 day ago

    Cheltenham, United Kingdom I2I Recruitment Full time

    My client is a national brand in the Credit industry. They are looking for a full-time customer service advisor to handle calls from people and find fair solutions for themselves and their client. They have excellent incentive packages and a great training programme. **Responsibilities**: - Contacting customers to discuss payment resolutions on behalf of...

  • Customer Service Advisor

    6 days ago

    Cheltenham, United Kingdom RE Recruitment Full time

    **Customer Service Adviser - Inbound** - Immediate start available - £22,000 increasing to £22,500 after probation (Package worth £25k) - Monday - Friday 8.30am-5pm - Cheltenham - Do you have previous customer service experience?_ **The ideal applicant will have**: - Previous customer service adviser/contact centre/call centre/insurance or sales...

  • Customer Service Advisor

    2 days ago

    Cheltenham, United Kingdom Juice Recruitment Ltd Full time

    Juice Recruitment are excited to be working with a fantastic company in search for a Customer Service Advisor to join their growing team in Cheltenham. This is a full-time role working Monday-Friday with the offer of hybrid working once completed training. **Day to Day**: - Performing administrative tasks associated to the role - Providing supportive and...

  • Customer Service Advisor

    1 week ago

    Cheltenham, United Kingdom Persimmon Homes Full time

    From the commitment we pour into our homes, to the belief we bring to supporting amazing careers, a role at Persimmon is a springboard for Building Your New Possible. Discover new opportunities to grow, learn new skills and release your potential. We’re Persimmon Homes, a FTSE 100 listed company and a leading UK house builder serving local communities...

  • Customer Service Advisor

    5 days ago

    Stroud, Gloucestershire, United Kingdom Brook Street Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor! Are you passionate about ensuring a fantastic service to customers and are an experienced advisor? If so we would love to hear from you! £28,000 per annum Monday to Friday 8.30 - 5 (Office based) The Chapel, Brimscombe Port,...

  • Customer Service Advisor

    3 days ago

    Stroud, Gloucestershire, South West, United Kingdom Brook Street UK Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor with progression opportunities in Stroud! Are you passionate about ensuring a 5* service to customers and are an experienced advisor within an office environment? If so we would love to hear from you!Do not pass up this chance, apply...

  • Customer Service Advisor

    4 days ago

    Stroud, Gloucestershire, South West, United Kingdom Brook Street UK Full time

    Fantastic opportunity to join a well-established company within the environmental industry as a customer service advisor! Are you passionate about ensuring a fantastic service to customers and are an experienced advisor? If so we would love to hear from you!Please make an application promptly if you are a good match for this role due to high levels of...

  • Call Handler/ Customer Service Advisor

    6 days ago

    Gloucestershire, United Kingdom Resourcing Group Full time

    Resourcing Group are currently recruiting for a number of new exciting perm positions for customer experience advisors based in Almondsbury The role is to manage the incoming customer calls and when they have an issue with their building, to organising an engineer to go out. It is an end to end process from picking up the phone to taking down detailed notes...

  • Holiday Advisor

    5 days ago

    Cheltenham, Gloucestershire, United Kingdom Vertu Motors group Full time

    Bristol Street Motors Ford Cheltenham  We are currently looking for a Sales Advisor to come and join our team at Bristol Street Motors Ford Cheltenham ! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working...