Lead Tech Support Engineer
1 month ago
Job Description Summary
GE's Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers' power and energy needs for their high-performance applications. We work with some of the world's major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.
- Liaising with customers and field service engineers to resolve customers' issues.
- Identifying and/or implementing modifications to software and hardware.
- Analysing diagnostic files.
- Collaborating with fellow team members and the engineering/development teams to resolve complex issues.
- Advising to our sales and quotations teams on the technical aspects of our bids for upgrades or new systems.
- Helping to drive improvements in products, processes, and procedures.
- A relevant degree in Electrical Engineering or equivalent, or significant experience in an electrical or industrial engineering environment.
- Extensive experience with variable frequency drives.
- Good understanding of programming PLCs (ladder diagrams, functional block diagrams, structured text).
- Previous hands-on experience of troubleshooting or commissioning industrial electrical drives systems.
- Knowledge of industrial communication protocols and serial links, e.g. Modbus (RTU/TCP IP), Profibus, Profinet, Ethernet etc.
- Unrestricted Right to Work in the United Kingdom.
- Valid passport to meet travel requirements.
- Willing and eligible to work worldwide and offshore at short notice.
- Previous commercial experience gained in the Marine, Naval, Power, or Steel industries.
- Valid driver's license.
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