See more Collapse

Customer Support Specialist

1 month ago

Lanark South Lanarkshire, United Kingdom Reed Talent Solutions Full time

Customer Service Advisor – Glasgow Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Glasgow.The aim of the role will be to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service. We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi- screen environment.
97 per hour
Temporary Contract:10-12 weeks
5 hours per week, between the hours of 8:00am – 18:30pm Monday – Saturday, and 9am – 4pm Sunday.*Annual leave is not permitted during the first two weeks of training - minimal annual leave after this may be authorised if it is pre-booked however cannot be guaranteed* Who are we looking for? We’re looking for people with a flair for customer service and a passion for delivering service excellence. You will need to be confident on the telephone and able to communicate with customers politely and effectively. Desirable qualities would include:
A proven record in a fast-paced customer service
A proven record of delivering exceptional quality and meeting personal quality
An ability to deal with difficult complaints in a kind, supportive and professional
Excellent telephone manner and telephony experience with an ability to deal with colleagues at all levels
Must be computer literate and proficient in the use of email, spreadsheet and word processing
Creative problem solver, owning the issue through to
Achieve first time resolution with quality telephony
Call centre/contact centre experience is essential
Flexible and innovative with ability to easily adapt to changing customer
#

We have other current jobs related to this field that you can find below

  • Customer Service Advisor

    6 days ago

    Lanark, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyA market leading logistics provider for the healthcare sector based out of Cumbernauld. You'll be joining a friendly and supportive customer service team, and become part of a fair and collaborative organisation dedicated to ongoing career development. Your new roleYou will be working in a fast-paced environment managing individual customer...

  • Customer Support Sales Advisor

    1 month ago

    Lanark, South Lanarkshire, United Kingdom Halfords Group PLC Full time €9 - €11

    Part time, 16 hours per week Site: Cumbernauld, Westway Retail Park Categories: Retail Colleagues 44 per hour Business Area: Retail 44 per hour 60 per hour Ideally, you already have Retail sales experience but if you’ve worked in another customer focused sales environment, we’re likely to be a great fit for each other.  You’re...

  • NHS Specialist Orthodontist

    1 month ago

    Lanark, South Lanarkshire, United Kingdom MBR Dental Full time

    Specialist Orthodontist / Glasgow, North Lanarkshire, Scotland / Part Time MBR Dental are currently assisting a dental practice located in Glasgow, North Lanarkshire who are looking to recruit a Specialist Orthodontist to join their team on a permanent basis. Part-time opportunity – practice are flexible on days. Surgery space Monday to Friday. ...

  • Customer Service Sales Administrator

    2 days ago

    Lanark, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyOur exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team.Your new...

  • Specialist Infection Control Nurse

    1 month ago

    Lanark, South Lanarkshire, United Kingdom NHS National Services Scotland Full time

    An opportunity has arisen for a Lead Nurse Specialist - Neurology Epilepsy. The Lead Nurse Specialist will ensure a person centered approach to care delivery which is safe and effective to ensure and maintain quality strategy and lead the development and implementation of a programme of clinical audit and research activity. Here at NHS Lanarkshire, we...

  • Lead Nurse Specialist

    1 month ago

    Lanark, South Lanarkshire, United Kingdom NHS National Services Scotland Full time

    The Role An opportunity has arisen for a Lead Nurse Specialist - Neurology Epilepsy. The Lead Nusrse Specialist will be an expert clinical practitioner providing comprehensive advice and support within a specialism, operating across all parts of NHS Lanarkshire and leading a team of Nurse Specialists. The Lead Nurse Specialist will ensure a person...

  • Atlassian Application Support Engineer

    1 month ago

    Lanark, South Lanarkshire, United Kingdom Spinwell Global Limited Full time

    Role: Atlassian Application Support Engineer REF 76689 Contract Length: 6 months Location: Hybrid/East Kilbride, Glasgow, with occasional travel to London IR35: Inside Pay Rate to Intermediary: Market Rate Security Clearance: SC requested Spinwell is recruiting for a Atlassian Application Support Engineer for an excellent opportunity within the public...

  • Customer Support Advisor

    4 weeks ago

    Lanark, United Kingdom Tuffnells Full time

    **About the Role** Would you like to spend your weekends enjoying the things you love in life or with your friends and family? Does a Monday to Friday job sound like something you would like? Are you looking for a role in customer service, and would you like to join a business that puts its people first? If this sounds good to you, please read on! We are...

  • Customer Sales Advisor

    1 month ago

    Lanark, South Lanarkshire, United Kingdom Halfords Group PLC Full time €9 - €11

    Apply now Job no: 548517 Work type: Part time, 16 hours per week Site: Cumbernauld, Westway Retail Park Categories: Retail Colleagues Location: Lanarkshire Salary: £8.60 - £11.44 per hour Business Area: Retail Age 21+ £11.44 per hour Under 21 £8.60 per hour Got a knack with customers? Ideally, you already have Retail sales experience...

  • Customer Service Advisor

    1 month ago

    Lanark, South Lanarkshire, United Kingdom Reed Talent Solutions Full time

    Customer Service Advisor – Glasgow Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Glasgow.The aim of the role will...

  • Customer Assistant

    1 month ago

    Lanark, United Kingdom Lidl Full time

    Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for another day of...

  • Cancer Support Specialist

    2 months ago

    Lanarkshire, United Kingdom Maggie's Full time

    Location of appointment Lanarkshire Wednesday 16 August 2023 Contract type Permanent Salary range £40,014 - £52,751 We have an exciting opportunity for a Cancer Support Specialist to actively support centre visitors to understand and articulate their cancer-related concerns in our Lanarkshire centre. You will have a nursing degree (or equivalent...

  • Support Worker

    3 weeks ago

    South Lanarkshire, United Kingdom Digby Morgan Full time

    summary - _ south lanarkshire, scotland_ - _ £15.00 - £17.00 per hour_ - _ contract_- specialism - social care- sub specialism - social housing- reference number - DMTLCSL - job details Join our specialist support worker team! Are you an experienced support worker or senior support worker? Have you got experience supporting young adults in crisis? Are you...

  • Customer Support Apprentice

    2 weeks ago

    Lanarkshire, United Kingdom QA Apprenticeships Full time

    **What’s in it for you**: We have opportunity for an apprentice to join our established team in Bellshill, Glasgow. Joining our customer service team you will need to be hardworking, motivated and keen to provide support for the team. This is a fantastic opportunity to join our successful business and develop your career within a professional and relaxed...

  • Reproduction Management Specialist

    1 week ago

    Lanark, United Kingdom Genus PLC Full time

    Business Overview: **Genus** is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with...

  • Cancer Support Specialist

    2 weeks ago

    Lanarkshire, United Kingdom Maggie's Full time

    **Job Title**: Cancer Support Specialist - Lanarkshire **Salary**: £33,535 - £44,911 DOE **Location of appointment**: Maggie's Lanarkshire, Elizabeth Montgomerie Building, Monklands Hospital, Monkscourt Avenue, Airdrie ML6 0JS Full Time, 37.5hrs/week, Monday - Friday We are looking for an enthusiastic and highly motivated Cancer Support Specialist to...

  • Customer Accounts Specialist

    4 days ago

    South London, United Kingdom Clarion Housing Group Full time

    Salary: £31,445 - £36,500 per annum Location: Croydon Hours: 36 per week Contract Type: Permanent We're excited to announce that we're seeking an experienced Customer Accounts Specialist to join our team based in Croydon. As a Customer Accounts Specialist, you'll play a key role in supporting the delivery of our income management service and policies....

  • Multi Flask Reproductive Management Specialist

    4 weeks ago

    Lanark, United Kingdom Genus PLC Full time

    Business Overview: **Genus** is an agricultural biotechnology pioneer. We are a global FTSE 250 company, headquartered in the UK, and listed on the London Stock Exchange. Genus PLC has a presence in over 70 countries and a global workforce of over 3,000 employees and growing. We are a worldwide leader in porcine and bovine animal genetics, partnering with...

  • Customer Accounts Specialist

    4 weeks ago

    South London, United Kingdom Clarion Housing Group Full time

    Salary: £31,445 - £36,500 per annum Hours: 36 per week Contract Type: Permanent and 12 Month Fixed Term Contracts We’re looking for a number of experienced Customer Accounts Specialists to join our teams based in Croydon and Corsica Street. The Customer Accounts Specialists support the delivery of the Group’s income management service and policies,...

  • Customer Accounts Specialist

    4 weeks ago

    South London, United Kingdom Clarion Housing Group Full time

    Salary: £31,445 - £36,500 per annum pro rata Hours: Part Time 21 per week Contract Type: Permanent We’re looking for an experienced Customer Accounts Specialist to join our teams based in Croydon. The Customer Accounts Specialists support the delivery of the Group’s income management service and policies, which aim to maximise the amount of rent...