Head of Testing
2 weeks ago
Head of QA/Test
ShipperHQ is headquartered in Austin, TX making a big impact in the e-commerce shipping space. Founded in 2009, we are a premier supplier of shipping software for e-commerce sites, selling to both SMB and Enterprise customers. The Head of QA/Test is responsible for defining the QA strategy and approach for the product including strategic thinking, planning, and providing expertise throughout the entire product development life cycle. This role is responsible for building the QA team as well as managing the function and direction of the team. The Head of QA provides regular direction, mentoring, and coaching to QA team members, ensuring the success of the team’s manual and automation efforts. This is a hands-on role developing automation frameworks writing tests and executing. Responsible for defining QA Practices, strategy, approach, and execution across our products.
Provide leadership and technical expertise within Test Automation and Quality Assurance.
Accountable for automation and manual test output, including release and deployment testing
Mentor, and provide leadership to the QA Team.
Work closely with the DevOps team to define the optimal solution for each platform and provide long-term solutions for CI/CD.
Focus on continuous QA improvements including usage of appropriate testing tools, test techniques for functional, performance, automation, etc.
Build, define & develop an automation framework for the QA Team.
Owns all QA staging environments.
Monitor and report on all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. An escalation point for all matters related to testing and quality assurance and operates as a primary point of contact for the QA team.
Work with Engineering managers to develop and execute QA strategies to meet department and company quality goals.
2+ years of QA lead experience
~8+ years of professional software testing experience, ideally on a SaaS platform
~ Experience with Agile methodology and scrum
~ Excellent ability to organize and manage multiple projects/releases
Experience with AWS and CI/CD
Passion for mentoring and developing junior QA team members
A deep understanding and passion for QA
Detail-oriented and high-quality bar
For the right candidate, with the right attitude, there are fantastic opportunities for career progression. We are an agile, fast-moving team that likes to roll up our sleeves and solve some of the biggest issues in shipping. 22 Days Annual Leave
This is a full-time remote working remotely in the UK, but we require employees to be within a 2-hour train ride from London for regular working sessions with the team
Working hours are Mon-Fri, 9:30 am - 6:00 pm with a 1-hour break for lunch
Compensation is based on experience
To be considered for this position, applicants must have the legal right to live and work in the United Kingdom. As a member of the e-commerce community, we take responsibility to empower shops large and small to grow and thrive through the power of technology to heart.
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