Manager (Account Manager) - Medical Education

3 weeks ago

London, United Kingdom Real Chemistry Full time

Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. Real Chemistry is looking for a Account Manager join our growing team
You are the client’s key day-to-day contact, managing relationships and helping to set their expectations of the agency. respond to client queries and share recommendations (following discussion with your account lead); manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans
Take responsibility for the day-to-day management of your account, including managing the processes of the account (including running regular internal team meetings), flow of work (review content developed by more junior team members), delegation of tasks (oversee status reports to ensure all team actions are complete) and the status of jobs across the account (not just your own)
Ownership of and accountability for medium/large client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes
Train more junior team members on specific tasks
Coaching others to understand their time and to be proactive when other teams require support; manage and run bi-annual reviews for your linees, as appropriate
NHS, NICE, FDA, pharmaceutical industry, etc.)
Greater understanding of the account finances beyond your projects, supporting your account lead with financial management
Develop accurate budgets for clients, reflecting on previous projects and gathering cost quotes
Manage the budget for projects that you own, feeding into your account lead as part of the broader programme finances; identify where project is going out of scope and alert your account lead with details of additional budget required
Input into the resourcing process by sharing with your account lead the requirements for your projects
You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
BA or equivalent in a relevant scientific subject
Independent thinker confident in taking ownership of assets and material development, but a team player who enjoys collaboration
Professional presence, performs with a sense of urgency and with a client service orientation
Demonstrated strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget
Good management of Microsoft Office tools (PowerPoint, Word, Excel) – particularly PowerPoint
Excellent business communication ability including informal/formal presentation and writing skills; Ability to mentor junior staff and delegate accordingly in order to achieve project deadlines
Able to clearly communicate project updates, scopes and recommendations to clients
Ability to develop project scopes and client and vendor contracts
Real Chemistry offers a comprehensive benefit program and perks, including a primary office location near in Moorgate, 25 days holiday, private medical insurance, dental insurance, pension contributions and a five-week sabbatical program.

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