![DeMontfort Fine Art](https://media.trabajo.org/img/noimg.jpg)
IT Helpdesk Technical Support Remote
3 weeks ago
DeMontfort Fine Art is art of the world’s largest and fastest growing network of contemporary art galleries. As we approach the opening of our 100th Gallery, we continue to pride ourselves in delivering an exceptional customer experience. Our business embraces those who have a wealth of personality and motivation, and in return offer exciting career opportunities in an inspirational and expanding environment.
As a First Line IT Support Technician, you will play a vital role in providing technical assistance and support to staff across various business departments. Your primary responsibility will be to troubleshoot and resolve technical issues promptly to ensure seamless operations across the service desk. You will also be supporting, maintaining, testing, and improving a range of technical solutions and services across our organisation, working with various teams within the organisation and externally, whilst taking opportunities to contribute to continual service improvement.
Monday to Friday: 9am - 5:30pm (37.You will be required to work the occasional day on the weekend on a rota basis and will get the day back to use in lieu during the week.
Provide first-line technical support to end-users, including troubleshooting Microsoft related technology including Windows 11 & Office 365, Intune, and Dynamics BC.
Respond to support requests via phone or email and escalate complex issues to the appropriate team members when necessary.
Install, configure, and maintain computer systems, printers, and other peripherals.
Assist in user account management, including password resets and access permissions.
Document technical procedures and create knowledge base articles for end-user self-help.
Collaborate with IT team members to implement and support IT projects and initiatives.
Occasional travel to our Galleries across the UK to help support with IT requests.
Strong knowledge of Windows operating systems (Windows 10, Windows Server), Microsoft Office 365, Intune, and Dynamics BC.
Familiarity with Active Directory, and basic networking concepts.
Understanding and experience of mobile working technologies.
Personal Qualities:
Excellent face to face and telephone communication skills.
33 days annual leave (including Bank Holidays).
Contributory employee pension scheme.
Develop and advance your career with promotion and progression opportunities.
We offer a 24/7 helpline for you and your relatives, somebody to talk to, mental health assessments and action plans for short term counselling.
We offer you benefits and discounts including food, drink, retailers and fun days out
Seasonal ‘Thank you’ gifts from the company throughout the year.
1st Line, 2nd Line, First Line, Second Line, IT Technician, IT Support,. Technical Support, IT Engineer, IT Support Engineer, First Line Support Engineer, Service Desk,
-
IT Helpdesk Technical Support Remote
4 days ago
Lichfield, Staffordshire, United Kingdom DeMontfort Fine Art Full timeDeMontfort Fine Art is art of the world’s largest and fastest growing network of contemporary art galleries. As we approach the opening of our 100th Gallery, we continue to pride ourselves in delivering an exceptional customer experience. Our business embraces those who have a wealth of personality and motivation, and in return offer exciting career...
-
IT Helpdesk Technical Support Remote
2 weeks ago
Lichfield, Staffordshire, United Kingdom DeMontfort Fine Art Full timeDeMontfort Fine Art is art of the world's largest and fastest growing network of contemporary art galleries. As we approach the opening of our 100th Gallery, we continue to pride ourselves in delivering an exceptional customer experience. Our business embraces those who have a wealth of personality and motivation, and in return offer exciting career...
-
Helpdesk Operator
1 month ago
Staffordshire, United Kingdom Pinnacle Group Full timePinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...
-
Compliance & Helpdesk Manager
1 month ago
Staffordshire, United Kingdom Pinnacle Group Full timePinnacle Group provides people-first, integrated services across a range of community-facing assets and infrastructure – including multi-tenure housing, schools, open spaces, public buildings, utilities and broadband networks – as well as a range of complementary employment and wellbeing outcomes. Across the UK, Pinnacle supports over 300,000 homes, 200...
-
1st Line IT Support Analyst
7 days ago
Staffordshire, United Kingdom Undisclosed Company Full time1st Line IT Support Analyst - Burton, StaffordshireIT Support, Service Desk / Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, Supporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. PLEASE NOTE - Role...
-
IT Support Technician
3 weeks ago
Lichfield, United Kingdom In Technology Group Limited Full timeJob Opportunity: IT Support TechnicianLocation: LichfieldSalary: £33,000 Are you the dependable and adaptable "go-to" person in a Managed Service Provider's support hub? Here's your chance to join a tight-knit, seasoned team of experts as a 2nd Line IT Support Technician. Our client, an established IT support provider, serves a diverse clientele, offering...
-
Remote Support Specialist
13 hours ago
Newcastle-under-Lyme, Staffordshire, United Kingdom SEWS-E Full timeWith a turnover in excess of 700M and over 20,000 employees in Europe, in today’s automotive industry, SEWS-E products set the standard for excellence, while meeting and exceeding customers’ expectation of quality, delivery and cost. Automotive, Industrial Materials, Electronics, Infocommunications, Environment and Energy. Shinyo-kakujitsu “Place...
-
Remote Support Specialist
17 hours ago
Newcastle-under-Lyme, Staffordshire, United Kingdom SEWS-E Full timeWith a turnover in excess of 700M and over 20,000 employees in Europe, in today’s automotive industry, SEWS-E products set the standard for excellence, while meeting and exceeding customers’ expectation of quality, delivery and cost. Automotive, Industrial Materials, Electronics, Infocommunications, Environment and Energy. Shinyo-kakujitsu “Place...
-
IT Site Support Analyst
2 weeks ago
Staffordshire, United Kingdom Macildowie Recruitment and Retention Full timeIT Site Support AnalystLocation:Brierley HillSalary & Benefits: Above Market Average Salary + Overtime (Paid at Time & a Half) + Paid Microsoft QualificationsHours: Monday to Friday 09:00am - 17:30pm (with some flexibility on start and end times)Overview:Acting as a dedicated resource (as part of a larger team) for a very reputable, professional client,...
-
IT Manager | Remote
1 month ago
Lichfield, Staffordshire, United Kingdom Rail-Ability Ltd Full timeThe ideal candidate will have a wealth of experience tackling various hardware and software problems. They should be comfortable providing technology solutions to employees and working closely with third party software companies to adopt new technologies and efficiently use existing ones. This candidate should have prior experience working with information...
-
Service/ Support Engineer- Networks
1 month ago
Lichfield, Staffordshire, United Kingdom Modern Networks Ltd Full timeModern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. This role sits within our Education Division, Wave 9 in our newly acquired offices in Stafford - approximately 25% of your time will be spent on our customer sites focusing on implementation, with the remainder of...
-
Technical Support Advisor
2 weeks ago
Lichfield, United Kingdom SFR Recruitment Solutions Full time**Our client is **Our client is a leading manufacturer of entrance and security systems, including automatic doors, turnstiles, speed lanes and access control. This is a great opportunity to join the technical services and support centre based in Lichfield, Staffordshire. This is a small, close knit team and supportive office of technical specialists who...
-
Field and Operational Support Engineer
1 month ago
Lichfield, Staffordshire, United Kingdom Modern Networks Ltd Full timeAbout us Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Modern Networks provides IT Support, connectivity, and communications in an easy to consume integrated solution to over 2,000 sites across the UK. This role sits within our Education Division, Wave 9 in our newly acquired...
-
Graduate Technical Officer
2 weeks ago
Lichfield, Staffordshire, United Kingdom MaxAd Fixed Fee Recruitment Full time €26,000 - €27,000£26,000 to £27,000 + Hybrid Working + Great Benefits In order to ensure a consistent, gold standard service is delivered to each of our client's highly valued customers, a dynamic, highly organised Graduate Technical Officer with a relevant scientific degree and a passion for continued learning is required to join an industry leading provider of radiation...
-
Graduate Technical Officer
3 weeks ago
Lichfield, Staffordshire, United Kingdom MaxAd Fixed Fee Recruitment Full time €26,000 - €27,000£26,000 to £27,000 + Hybrid Working + Great Benefits In order to ensure a consistent, gold standard service is delivered to each of our client's highly valued customers, a dynamic, highly organised Graduate Technical Officer with a relevant scientific degree and a passion for continued learning is required to join an industry leading provider of radiation...
-
Software Engineer with DevOps training
1 month ago
Lichfield, Staffordshire, United Kingdom VIQU IT Recruitment Full time €75,000Senior C++ Developer • Perm • Staffordshire - hybrid / UK remote Seeking an experienced C++ developer to join a engineering and development team for a client in the Staffordshire region. This role will focus on building applications that leverage data analytics, digital twins and machine learning in their quest to become market leaders in their...
-
Software Engineer
1 month ago
Lichfield, Staffordshire, United Kingdom VIQU IT Recruitment Full time €75,000Senior C++ Developer All candidates should make sure to read the following job description and information carefully before applying. Permup to £75k per annumStaffordshire – hybrid / UK remote Seeking an experienced C++ developer to join a engineering and development team for a client in the Staffordshire region. This role will focus on building...
-
Facilities Helpdesk Scheduler
6 days ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeJob Description Who we are looking for A Facilities Helpdesk Scheduler, who will develop and implement maintenance schedules to ensure a consistent and compliant approach is implemented for asset management. You will assist the Facilities department by maintaining and using the helpdesk software, booking systems and various administrative duties required...
-
Facilities Helpdesk Scheduler
6 days ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Facilities Helpdesk Scheduler, who will develop and implement maintenance schedules to ensure a consistent and compliant approach is implemented for asset management. You will assist the Facilities department by maintaining and using the helpdesk software, booking systems and various administrative duties required by the...
-
Facilities Helpdesk Scheduler
6 days ago
Stoke-on-Trent, Staffordshire, United Kingdom bet365 Full timeWho we are looking for A Facilities Helpdesk Scheduler, who will develop and implement maintenance schedules to ensure a consistent and compliant approach is implemented for asset management. You will assist the Facilities department by maintaining and using the helpdesk software, booking systems and various administrative duties required by the...