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IT Service and Support Technician
4 months ago
We have an excellent opportunity for an IT Support Field Technician to join our client in Chessington, Surrey.
My client is extremely keen on having motivated employees keen to progress in their careers and learn new technologies.
The IT Support Field Technician will be based at my client’s office in Chessington. IT Support Field Technician - Key Duties:
To maintain, update & support various ICT networks
Provide support for the servers & associated routines & to provide hardware & software support for workstations
Monitor the efficiency of networks
Maintain all ICT related peripherals
Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests)
Maintain a fully up to date inventory (where required) of all hardware & software at client sites
To meet every clients’ customised ICT requirements
Meet all clients’ individual & specific ICT requirements
Ensure clients’ ICT facilities are maintained in accordance with their specific requirements
Develop system specific projects by means of open source software (if needed)
Further maintain & develop all parts of clients’ ICT systems
The ability to manage small to medium sized projects
IT Support Field Technician - Summary of Requirements
Operational knowledge of ICT hardware & software & the integration of the two
Operational knowledge of Windows and Mac OS environments (Win10 / Mac OSX / iOS) & Windows Server 2012 R2, 2016 and 2019, Active Directory, GPO, DHCP, DNS
Working knowledge of mobile devices – Android / ChromeOS / Windows / iPhone
Working knowledge of cloud technologies – Google Workspace for Education, Microsoft 365, Azure and more
Strong knowledge of Group Policy management
Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPad/iPhone)
Working knowledge of common user applications: including Microsoft Office applications (2016, 2019, MS365), Google Chrome, Microsoft Edge.
Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies
Occasionally assist to install network cabling and interactive screen systems (on the job training will be given)
Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens
