School Network Manager

1 month ago


Birmingham, United Kingdom MPJ Recruitment Ltd Full time

Network Manager
Full time / permanent 9am-5pm
We are currently looking for a passionate and motivated individual to join us in the role of Network Manager; To manage a region/area of Approved Motor Repair Networks, to ensure contractual compliance and relationships are maintained, ensuring correct level of repair capability, service and capacity within the Motor Repair Network

To carry out remote and physical audits of the motor repairers within your allocated region and produce audit reports with any required remedial action plans, to ensure compliance, capability, capacity and quality requirements are being maintained.
To manage the performance of your allocated repairers using performance management MI and performance analytics across a set of business KPI’s.
To manage and support he resolution of escalated issues and complaints within your region, using problem-solving techniques and RCA to ensure they are resolved to the required outcome.
The ability to produce and analysis performance data to effectively produce motor repair mi and implement performance action plans.
The ability to identify and manage key risks with motor repairers within your allocated regions and produce and implement action plans to mitigate any key risks identified.
The ability to work remotely and maintain a team focus.



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