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IT Support and Service Desk Operator
3 months ago
Are you a Service Desk Analyst looking for a new and exciting opportunity? I am looking to speak with candidates that have proven experience of working on a helpdesk in an IT environment, have a positive attitude towards teamwork and contribute to the achievement of Team Goals and have an eagerness to learn.
We are embarking on an agile transformation with a key client and delivering a comprehensive new set of cloud services. We are building a greenfield end to end on-premise cloud solution which will provide a platform for users to interact from various locations.
Knowledge of Service desk systems and associated tools
~ Proven experience working on a helpdesk in an IT environment
~1st Line Support Experience
~ Awareness of ITIL service management processes and practices
ServiceNow
Microsoft MCP qualified
Employment Type: Permanent
Location: Farnborough, with some remote working
Benefits: 25 days annual leave with the choice to buy additional days, health cash plan, life assurance, pension, and generous flexible benefits fund
Although this role is advertised as full-time, we believe that flexibility at work can promote work/life balance, increase your motivation, reduce stress and improves performance and productivity. We support different ways of working and can offer a range of flexible working arrangements. Our Aerospace, Defence and Security business designs, develops and deploys digital solutions that bring clients enduring business value across the UKs Public and Private sectors. We foster a culture in which employees feel valued and supported, delivering exceptional rates of customer satisfaction in the UKs most complex safety- and security-critical markets.
