Invisible Cardiff Service Manager

3 weeks ago


Cardiff, United Kingdom The Wallich Full time

Hours of Work: 22.5 hours per week – predominantly Monday – Friday, occasional requirement to work evenings/weekends

Contract Term : Fixed term until November 2024

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich

Project Description

Invisible Cardiff is part of the successful Invisible Cities social enterprise that trains people who have experienced homelessness to become walking tour guides of their own city. We offer alternative tours to locals, tourists and communities groups.

Purpose of Role

The Invisible Cities Service Manager will be responsible for the day-to-day management of Invisible Cardiff,supporting existing tour guides and stewards, generating income and developing partnerships which will support the on-going sustainability of the service and ensure that objectives and targets are met in line with funding requirement and organisational values. Where needed you will alsoco-ordinate the recruitment of tour guides creating a bespoke training package.

You will work collaboratively with the whole Invisible Cities Team, supporters, partners and funders to ensure the individuals who experience homelessness are supported to lead positive lifestyles and are engaged with heritage.

We are looking for someone who is passionate about helping individuals tell their stories, a keen eye for detail and can help develop Invisible Cardiff to become an integral part of the tourism sector in Cardiff.

This role is subject to an Enhanced DBS disclosure.

Driving licence and access to own vehicle is essential.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:

Closing date for this vacancy is 13th May 2024 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

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