Service Desk Technician

5 months ago

Bristol, United Kingdom Logiq Consulting Full time

This is a fantastic opportunity for either an entry level or experienced candidate to join a highly skilled IT Support Engineering Team. We are a fast growing SME who can offer not only a varied workload day to day, a long term career with multiple progression paths, but an environment that both promotes a social working environment aswell as a very accommodating work life balance.

About Logiq:

Logiq Consulting are Cyber Security and Information Assurance experts. We specialise in providing leading edge consultancy to high-threat clients, as well as delivering a range of security services and products throughout the Private and Public Sector. We are a Microsoft Modern Workplace Certified Partner.

Due to a rapid increase in clients within our Secure Services Team, we have a requirement for an experienced Microsoft 365 administrator/engineer to join our growing team. The ideal candidate will have current or recent experience working in a Microsoft 365 dedicated role and will be familiar with operating, managing, securing, and optimising a cloud based Microsoft365 service portfolio.

The Role:

The successful candidate will join our Secure Services Team, establishing and maintaining the Secure Services offering, for multiple clients, which is primarily underpinned by Microsoft 365 based collaborative technologies.

Each tenant delivers an independent working environment which are capable of wider sharing and collaboration across all customers. Immediate administration and service support of a growing client & user base (currently c1500 users), which we expect to double within the next year.

Essential Skills:

  • 2+ years’ proven experience in the design, execution, and optimisation of Office 365 & services including Intune and MDM Administration, SharePoint Online, Azure AD, OneDrive for business, Teams, and Outlook.
  • 2+ years' experience working in a Service Desk environment. Office 365 ATP & DLP configuration including security monitoring & logging (e.g. Microsoft Cloud App Security). Experience with Office 365 and Azure AD security, compliance & auditing.
  • Service Desk management within an ITIL Environment
  • Strong customer focus and customer service attitude.
  • Strong personal organisational skills.

Desirable Skills:

  • Experience in utilising Power BI, Forms and Power Automate to gain business benefit. Awareness of emerging Azure services & Microsoft roadmap.

Desirable Certifications, Qualifications Experience:

  • Microsoft 365 Certified Fundamentals
  • ITIL Foundation

Company benefits include:

  • Discretionary 10% bonus
  • Discretionary 2k annual training fund per employee
  • Very competitive pension scheme
  • Virtual GP
  • Annual Eye Test

  • Service Desk Technician

    4 weeks ago

    Bristol, United Kingdom Hunter Selection Full time

    Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working...

  • Service Desk Technician

    4 weeks ago

    Bristol, United Kingdom Hunter Selection Full time

    Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working...

  • Service Desk Technician

    4 weeks ago

    Bristol, United Kingdom Hunter Selection Full time

    Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working...

  • Service Desk Technician

    4 weeks ago

    Bristol, Bristol, United Kingdom Hunter Selection Full time

    Service Desk TechnicianWe are seeking a skilled Service Desk Technician to join our team at Hunter Selection. As a Service Desk Technician, you will be responsible for providing IT support to our external clients through various channels, including email, ticketing systems, and phone.Key Responsibilities:Provide timely and effective IT support to external...

  • Service Desk Technician

    4 weeks ago

    Bristol, Bristol, United Kingdom Hunter Selection Full time

    Service Desk TechnicianWe are seeking a skilled Service Desk Technician to join our team at Hunter Selection. As a Service Desk Technician, you will be responsible for providing IT support to our external clients through various channels, including email, ticketing systems, and phone.Key Responsibilities:Provide timely and effective IT support to external...

  • Service Desk Technician

    1 month ago

    Bristol, United Kingdom CV-Library Full time

    Service Desk Technician - North Bristol (Hybrid) - £23k-£30k I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be...

  • Service Desk Technician

    2 months ago

    Bristol, United Kingdom Hunter Selection Full time

    Service Desk Technician - North Bristol (Hybrid) - £23k-£30kI am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working...

  • Technician Service Desk Administrator

    4 days ago

    Bristol, United Kingdom WeDoData Full time

    WeDoData are working closely with a leading independent school in Bristol who are looking for an IT Help Desk Technician on a full-time and permanent basis. My client is one of the best private schools in the country, offering coeducational boarding and day tuition for students from around the world. The education sector is a phenomenal environment to...

  • Service Desk Analyst

    1 month ago

    Bristol, United Kingdom CV-Library Full time

    Service Desk Analyst – 3-month Contract – Bristol My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage. The Service Desk Analystwould...

  • Service Desk Analyst

    2 months ago

    Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst – 3-month Contract – BristolMy legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage.The Service Desk Analystwould be required...

  • Service Desk Technician

    5 months ago

    Bristol, United Kingdom Logiq Consulting Full time

    This is a fantastic opportunity for either an entry level or experienced candidate to join a highly skilled IT Support Engineering Team. We are a fast growing SME who can offer not only a varied workload day to day, a long term career with multiple progression paths, but an environment that both promotes a social working environment aswell as a very...

  • Service Desk Analyst

    1 month ago

    Bristol, United Kingdom VIQU Limited Remote Work Freelance Full time

    Service Desk Analyst – 3-month Contract – Bristol My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage. The Service Desk Analystwould be...

  • Service Desk Analyst

    2 months ago

    Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst – 3-month Contract – BristolMy legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage.The Service Desk Analystwould be required...

  • Service Desk Analyst

    2 months ago

    Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst – 3-month Contract – BristolMy legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by tele or email. The customer is looking for support with ITIL, Service Now and iManage.The Service Desk Analystwould be required to...

  • Service Desk Analyst

    1 week ago

    Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst – 3-month Contract – Bristol My legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage. The Service Desk Analystwould be...

  • Service Desk Analyst

    1 week ago

    Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst – 3-month Contract – BristolMy legal client is looking for a Service Desk Analystto provide IT support for a 3-month contract. This opportunity will involve service desk issues which will be handled by telephone or email. The customer is looking for support with ITIL, Service Now and iManage.The Service Desk Analystwould be required...

  • Service Desk Analyst

    1 month ago

    Bristol, Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract in Bristol. The ideal candidate will have experience with ITIL, Service Now, and law firm applications such as iManage.Key Responsibilities:Triage and resolve service desk issues via telephone or emailImplement ITIL practices...

  • Service Desk Analyst

    1 month ago

    Bristol, Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract in Bristol. The ideal candidate will have experience with ITIL, Service Now, and law firm applications such as iManage.Key Responsibilities:Triage and resolve service desk issues via telephone or emailImplement ITIL practices...

  • Service Desk Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract in Bristol. The ideal candidate will have experience with ITIL, Service Now, and iManage, as well as strong diagnostic and resolution skills.Key Responsibilities:Triage and resolve service desk issues via telephone or...

  • Service Desk Analyst

    3 weeks ago

    Bristol, Bristol, United Kingdom VIQU Limited Full time

    Service Desk Analyst OpportunityVIQU Limited is seeking a skilled Service Desk Analyst to provide IT support for a 3-month contract in Bristol. The ideal candidate will have experience with ITIL, Service Now, and iManage, as well as strong diagnostic and resolution skills.Key Responsibilities:Triage and resolve service desk issues via telephone or...