Service Desk Engineer

3 weeks ago


Scotland, United Kingdom Global Technology Solutions Ltd Full time

We have an exciting opportunity for a Service Desk Engineer to join a well established organisation in Bristol on a permanent basis.

This role will be hybrid working.

Experience: 4 years in similar role (MSP Experience Highley Desirable), driving licence and own vehicle
Salary: GBP30,000 p.a + benefits
Working Hours: 37.5hrs between 7:30 - 22:00
Certifications: ITIL Foundation, Microsoft (Desirable)

Responsibilities:
* Provide remote Technical Support with occasional customer visits
* Provide assistance by phone, email and/or using a ticket management system
* Update the internal knowledgebase with issue resolution details
* Mentor and assist junior team members

Skills & Experience
* Good communication, documentation and customer service skills
* Experience of supporting the following:
* Microsoft server operating systems
* Microsoft Exchange
* Microsoft Active Directory
* VMware and/or Microsoft Hyper-V (VMware preferred)
* Microsoft Office 365
* Veeam Backup & Replication
* Microsoft Windows Desktop Operating Systems
* Experience of working in a busy MSP environment
* Experience of configuring and supporting network devices such as Firewalls and Switches
* Good understanding of principles of ITIL Framework

Technologies & Experience
* Veeam Cloud Connect
* Microsoft Remote Desktop Services
* Citrix XenApp/XenDesktop
* Veritas (Symantec) Backup Exec
* Symantec Endpoint Protection
* Fortinet Firewalls
* HPE/Dell SANs
* HPE Server Hardware & Switches
* Office 365 Migrations
* N-Able RMM
* PowerShell Scripting
* Citrix CCA
* Microsoft MCP
* Knowledge of iOS and Android devices

"In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information

Global Technology Solutions is acting as an Employment Agency in relation to this vacancy. #J-18808-Ljbffr
  • IT Service Desk Lead

    4 weeks ago


    Scotland, United Kingdom Apleona Full time

    **IT Service Desk Lead** **Location - Motherwell, ML1 1RU** **Hours - Monday - Friday, 08:30am - 17:00pm** Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced,...


  • Scotland, United Kingdom Spectrum IT Recruitment (South) Ltd Full time

    IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. The position would suit...

  • 1st Line Support

    3 weeks ago


    Scotland, United Kingdom Spectrum IT Recruitment (South) Ltd Full time

    IT Service Desk Analyst - 2nd line IT Service Desk Analyst required to join a growing telecommunication solutions provider based in Bristol with multiple offices across the UK. As an IT Service Desk Analyst, you will be responsible for the day-to-day analysis and resolution of incidents and requests, ensuring that SLAs are met. 3+ years technical...

  • Service Engineer

    4 weeks ago


    Scotland, United Kingdom Interaction Recruitment Full time

    Interaction Recruitment are working with a well established company based in Chesterfield who due to expansion are looking for Electrical/Mechanical Engineers to work in the field and cover the Bristol Region. Starting salary will be competitive and negotiable dependant on experience and reviewed on completion of probationary period. Working Monday to...

  • Lift Service Engineer

    4 weeks ago


    Scotland, United Kingdom Scotec Lifts Ltd Full time

    Due to some exciting projects, we are looking for a Lift Service Engineer to join our Service team. This particular vacancy is for a Lift service route in the Central Belt area. Ideally you will be based in Glasgow or Edinburgh. We are looking for a Lift Service Engineer who has a strong passion for the lifts industry and has experience servicing a variety...

  • Lift Service Engineer

    3 weeks ago


    scotland, United Kingdom Scotec Lifts Ltd Full time

    Due to some exciting projects, we are looking for a Lift Service Engineer to join our Service team. This particular vacancy is for a Lift service route in the Central Belt area. Ideally you will be based in Glasgow or Edinburgh.We are looking for a Lift Service Engineer who has a strong passion for the lifts industry and has experience servicing a variety of...


  • Scotland, United Kingdom Nationwide Platforms Full time

    We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer...


  • Scotland, United Kingdom Nationwide Platforms Full time

    We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for...


  • Scotland, United Kingdom Ntrinsic Consulting Europe Limited Full time

    Field Service Engineer To solve the biggest challenges of our time, we need bright minds with the ambition to make the impossible possible. You as the Field Service Engineer Supporting our customers onsite, fault-finding PLC, DCS, HMI, and SCADA systems using your technical competence and strong interpersonal skills whilst providing an exceptional level of...


  • Scotland, United Kingdom Bennett & Game Recruitment Full time

    Field Service Engineer required . Bennett and Game are currently working with a marine company who are looking to expand their Field Service team. This company specialises in Electronic equipment on board vessels, including radars, satellites, and GPS navigation systems and data recorders. The ideal candidate will be qualified in Electronics and have...


  • Scotland, United Kingdom Nationwide Platforms Full time

    We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer for...


  • Scotland, United Kingdom Ntrinsic Consulting Europe Limited Full time

    Calling all Scotland Field Services Engineers!?-it requires you to travel acrossScotland (with occasional UK/Ireland ventures)Imagine this:You're part of a team of passionate innovators at a BIG TECH company, where the impossible becomes possible. As a Field Service Engineer, you'll be the hero our customers need, solving PLC, DCS, HMI, and SCADA system...


  • Scotland, United Kingdom Rise Technical Recruitment Limited Full time

    Field Service Engineer £34,000 (on target earnings circa 45k) + Door to Door Pay + Excellent Overtime + Company Van + OEM Training + Company Benefits Ideally based in Glasgow, Covering the West of Scotland Are you a Field Service Engineer looking for a role in which you can continue to develop your skills through internal and external training, whilst...


  • Scotland, United Kingdom Ntrinsic Consulting Europe Limited Full time

    Field Service Engineer You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.To solve the biggest challenges of our time, we need bright minds with the ambition to make the impossible possible. You as the Field Service Engineer Supporting our customers onsite, fault-finding PLC, DCS, HMI, and...


  • Scotland, United Kingdom Nationwide Platforms Full time

    We are looking for a keen and experienced service engineer, fitter, technician or mechanic to join our team. This is a fantastic opportunity for someone who is either an experienced powered access engineer OR maybe you are an experienced car mechanic, plant fitter or similar and want to do doing something a bit different. As a Workshop Service Engineer...


  • scotland, United Kingdom Atlas Copco Compressors Full time

    Field Service EngineerOur solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Atlas Copco has an exciting opportunity for...


  • Scotland, United Kingdom Ntrinsic Consulting Full time

    Calling all Scotland Field Services Engineers! ️ - it requires you to travel across Scotland (with occasional UK/Ireland ventures) Imagine this: You're part of a team of passionate innovators at a BIG TECH company, where the impossible becomes possible. As a Field Service Engineer, you'll be the hero our customers need, solving PLC, DCS, HMI, and...


  • Scotland, United Kingdom Service Care Solutions Ltd Full time

    My client, an established Engineering & Manufacturing business are currently looking to recruit a Multi-Skilled (Electrically Biased) Maintenance Engineer to undertake Electrical & Mechanical maintenance on a range of specialist equipment, including Furnaces, injection moulding presses and shotblasting equipment. This is a days-based role working Monday to...


  • Scotland, United Kingdom Bennett & Game Recruitment Full time

    Field Service Engineer required . Bennett and Game are currently working with a marine company who are looking to expand their Field Service team. This company specialises in Electronic equipment on board vessels, including radars, satellites, and GPS navigation systems and data recorders. The ideal candidate will be qualified in Electronics and have...


  • Scotland, United Kingdom Additional Resources Full time

    Job Type: Full - Time, Monday - Friday Our client is a well-established agricultural machinery company, offering a comprehensive range of new and used agricultural equipment. As an Agricultural Service Engineer, you will play a pivotal role in servicing, diagnosing, and repairing a diverse range of agricultural machinery. You will need to work...