E2E Technical Product Owner

2 weeks ago

Livingston West Lothian, United Kingdom Sky Full time

We believe in better. And we make it happen. The information below covers the role requirements, expected candidate experience, and accompanying qualifications. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As an E2E Technical Product Owner, you will be responsible for owning end-2-end scope for large portfolio initiatives that are fundamental to the success of Sky Business vision. You will grow strong working relationships with senior business stakeholders and work with them to clearly document and communicate the ‘What’ and ‘Why’, as well as work with your colleagues within the architecture domain to articulate the ‘How’. As an E2E Technical Product Owner you will be enthusiastic, self-motivated, and energetic, relentlessly looking to find ways to better our Sky Business products and services. You will also need to work closely with our customers, partners, sales, service, and engineering teams to guide initiatives and features from ideas to releases. This will include understanding key customer journeys and processes, identifying gaps and pain points, which in return well help you propose solutions that will deliver real business value. A key part of the E2E Technical Product Owner role is being able to translate business needs into capabilities that can be clearly understood by both the business and technical development teams (scrum teams) and build key working relationships with product analysts to ensure the integrity of the solution. You will also be expected to support the Portfolio Technical Product Owner to build and grow the team. This will include supporting and developing the team as well as actively contributing to ways of working and continuous improvement. What you'll do

  • Drive the execution of the business vision & roadmap by owning and defining initiative E2E business and technical scope that will be utilised by all impacted teams.
  • Work closely with senior business stakeholders to define E2E scope and produce the Product, Proposition, Customer Experience & Enterprise requirements (in the form of epics)
  • Proactively manage the portfolio backlog (or value stream backlog that you oversee) to ensure alignment on prioritises with the Portfolio Technical Product Owner & Portfolio Management Team
  • Ensure business asks provide value and delivers a complete customer experience by relentlessly seeking to understand the needs and pains of the customer and business (Analysing data to justify value-based decision)
  • Build a strong working relationship with E2E Delivery and Architecture to ensure planning coordination and complete alignment on proposed solutions.
  • Ensure integrity of the solution scope throughout the delivery lifecycle
  • Present initiative E2E scope outputs to leadership teams highlighting business value and potential challenges or constraints that might impact the business case. Champion E2E scope and be seen as the 'Go to Person’.
What you'll bring
  • Significant experience of owning the E2E scope of programme initiatives, driving the delivery of the ask from initiation to completion.
  • Significant experience in an analysis-based role.
  • Experience driving forward initiative programmes, removing pipeline bottlenecks to ensure overall success.
  • Experience working with 3rd party partners to support the implementation of business asks and solutions.
  • Knowledge of agile frameworks, particularly SAFe and scrum, and experience of supporting framework adoption.
  • Experience presenting E2E scope and solutions to senior stakeholders (up to and including Director level)
  • Ideally line managed others or have significant experience mentoring and supporting the development of other analysts or product owners.
  • Ideally has experience with Salesforce applications such as Sales Cloud, Service Cloud & Experience Cloud
Team overview UK&I Technology Ground-breaking projects. Innovative tech. Top innovation. Join our UK&I Technology team and you’ll work across technology projects that drive our TV, broadband, mobile and Sky Connect services. You’ll be at the heart of delivering the technology roadmaps that support our UK and Ireland businesses, with a focus on customer innovations for Sky Glass. That’s not all. You’ll also design, develop and deliver digital services for millions of customers across the UK. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here’s a taster:
  • Sky Q, for the TV you love all in one place
  • The magic of Sky Glass at an exclusive rate
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband
  • A wide range of Sky VIP rewards and experiences
Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We’ve embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You’ll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there’s onsite parking available for cars, motorbikes and bicycles. You’ll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym – or play a game of pool or table tennis. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It’s a place where you can explore what if, how far, and what next. But better doesn’t stop at what we do, it’s how we do it, too. We embrace each other’s differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we’ll back you all the way. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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