Duty Manager Support
2 months ago
As an Duty Manager at our Hanworth site, your responsibilities will include the day-to-day running of our Leisure Centre, ensuring a safe, enjoyable and quality customer experience, with a particular focus and responsibility on our wet side operations. You will also be responsible for proactively managing the Lifeguarding teams' performance, health and safety on poolside, coordinating wet side timetables, events and rotas and setting team targets. Ultimately, you will ensure all operations flow smoothly and help us meet our company goals. As a Duty Manager you will be a key holder for the building and therefore, will be responsible for opening and closing the site whilst on key holder shifts. Supervise and coordinate regular maintenance and cleaning of the facility.
Deal with any H&S incidents, accidents, safeguarding concerns & report on the management system.
Perform pool hygiene & safety checks.
Coordination of events and activities like gala's and holiday camps.
Provide first class customer service to all users of the facility
Address any customer queries or complaints
Free parking at all Leisure Centre Sites
~22 days holiday allowance, plus bank holidays
~ Free GOLD gym membership?
~ Lampton Rewards - discounts and offers from top brands and services
~ EE rewards - 20% off phone, sim and mobile broadband
~ Enhanced Maternity and Paternity leave?
~ Pension Scheme
~ Refer a Friend?Scheme offering up £250 for each new employee referred
~ Staff wellbeing services, including access to online GP, occupational health and EAP
~ Eye care vouchers and support towards glasses?
~ Cycle to work scheme
~ Electric Car salary sacrifice scheme
Our leisure centres boast a full range of facilities including fitness studios, health suites, swimming pools, indoor & outdoor courts, pitches, tracks, and café facilities. It is our mission to provide inclusive and safe environments where we deliver supportive and professional services for all ages, abilities, and backgrounds to make a real difference and an enjoyable customer experience for all users of the Centre's facilities.
Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). The Disclosure and Barring Service (DBS) helps employers make safer recruitment decisions and prevent unsuitable people from working with vulnerable groups, including children. It replaces the Criminal Records Bureau (CRB) and Independent Safeguarding Authority (ISA).
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