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Sales/ Customer Service Administrator

3 months ago

North Lanarkshire Scotland, United Kingdom HAYS Full time

Permanent, full time, hybrid opportunity Your new company Our exclusive client is an established worldwide organisation specialising in the manufacturing of a wide range of electronic products. Your new company is renowned for its innovation, quality of product, and excellent customer service. We are seeking a skilled and dedicated individual to join its Internal Customer Service team. Your new role As the Customer Service Administrator, you will be responsible for managing customer purchase orders, responding to customer requests, and creating and maintaining administration and filing systems for immediate access to information. You will manage customer requirements for the organisation's European customer base, providing outstanding service and developing excellent customer relationships, leading to repeat business. This role offers a hybrid working policy (2 days per week remote) and normal working hours are from 8:30am to 5pm. However, flexible working patterns can be discussed. What you'll need to succeed To be successful in the role, you will need previous Customer Service and Sales administrative experience, excellent communication and organisational skills, and proficiency with computers, Outlook, and Office software. Knowledge of AS400 systems or similar and knowledge of Electronic Data Interchange (EDI) routines would be beneficial. However, full training will be provided. What you'll get in return Flexible and hybrid working options are available. Life Assurance x 4 times the annual salary. Private Health Cover CashPlan and Hospital Plan. Personal Private Pension & 5% company contribution. 34 days annual leave (includes public holidays).