Retail Consultants | Aesop London Heathrow Airport t3
2 weeks ago
Purpose of the role
We currently seek dedicated and passionate Retail Consultants for Full Time positions in our new counter opening within Aesop London Heathrow Airport T3 in a prime location within the T3 terminal. The successful applicant will have flexible availability and be expected to work across 5 days, including weekends. In this role, you will be directly employed by Aesop, and be expected to work across both our T3 and T5 counters at Heathrow. Applicants will undergo a thorough vetting process with Dufry , the global travel retailer located in 58 countries worldwide. As we are in a dynamic airport environment, we operate on a rotating roster with potential late-night finishes (10:00pm) and early starts (5:00am). What we are looking for- Experience operating within a customer service role or environment
- Effective selling skills and the ability to drive commercial outcomes
- History of successfully participating in and contributing to a team
- Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication and problem-solving skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance, and home categories (advantageous)
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