Senior administrator

3 weeks ago

Brighton East Sussex, United Kingdom Sussexcommunity Full time

Working across Brighton and Hove City the post holder will directly support the HCP Team Leads (0-19) within the Healthy Child Programme (HCP) assuring the clinical safety, quality, effectiveness, and governance of the patient records system, currently SystmOne.

The post holder will manage, develop, and initiate HCP administrative systems and procedures and ensure compliance across team administrators

Main duties of the job

They will provide systems administration including support for use and maintenance of SystmOne electronic record keeping, setting up and overseeing electronic rota's such as duty rotas, clinic rotas. Support offered will be both virtual and when required face-to-face for HCP Team Leads, clinicians and administrators, as directed by the Team Lead and/or Senior HCP Management Team.

About us

We are the main provider of NHS community services across East and West Sussex. Our 6,000 staff serve a population of 1.3 million providing essential medical, nursing, and therapeutic care to adults and children.

Our Trust vision is to provide excellent care at the heart of the community, helping people plan, manage, adapt to changes in their health, supporting avoidable hospital admissions and reducing hospital stay times.

We have opportunities for everyone across our wide variety of services including medical, clinical, support and corporate services.

Why work for us?

  • Positive 2023 NHS Staff Survey results, scoring highly in compassionate culture & leadership, and staff wellbeing support
  • Variety of working environments across the community, in patients' homes, within our community hospitals and bases across the county
  • Supportive flexible working patterns such as: part time, flexi time, annualised hours, and flexi retirement options
  • Excellent training and development opportunities
  • Research opportunities
  • Cost-effective workplace nurseries in Crawley, Hove and Brighton
  • Thriving BAME, Disability and Wellbeing, LGBT+ and Religion and Belief staff networks
  • Level 3 accredited Disability Confident Leader, committed to creating inclusive workplaces
  • Veteran Aware Trust, achieving accreditation from Veterans Covenant Healthcare Alliance (VCHA)
  • Located in stunning Sussex, with easy access to the South Downs and the coast
  • Access to a wide range of benefits and discounts for NHS staff
Job responsibilities

The post holder will provide training, supervision, and support to HCP team administrators.

They will support the HCP service with quality improvement initiatives and help develop tools to aid planning and monitoring of service developments

Person Specification Qualifications
  • Secretarial qualification RSA 3 or demonstrates equivalent knowledge through experience
  • School leaving qualification (GCSE or equivalent) in Maths and English language or able to demonstrate equivalent competence. Computer related certificate or equivalent e.g. ECDL
  • level of experience
Experience
  • Working in an office environment where a large and diverse range of callers and multiple competing tasks
  • Communicating effectively with a diverse range of people.
  • Handling personally or commercially sensitive information
  • Stock control and ordering supplies
skills and knowledge
  • Well-developed communication skills, including an ability to discuss sensitive issues with tact and discretion and explain administrative procedures in a clear, concise way.
  • A good understanding of customer care and able to demonstrate how to put this into practice in everyday situations
  • Able to work as part of a team and ensure that senior managers or clinical leaders are well informed
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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