Technical Service Coordinator

2 weeks ago

Reading Berkshire, United Kingdom Reed Full time

Reed scientific are pleased to be working with a leading biotechnology company that develops and produces novel products used within the health and nutrition and pharmaceutical sector. Our client is looking for a Technical Service Coordinatorto join their Quality & Environment division. This role involves coordinating technical information for internal and external customers, supporting the Quality Manager in maintaining systems, and providing commercial support for new customer onboarding.

Responsibilities:

  • Liaise with customers, quality teams, manufacturing sites, and supply chain.
  • Handle quality management administration, monitor and resolve non-conformances and complaints.
  • Create monthly reports, conduct internal audits, and implement improvements.
  • Maintain manufacturing information and coordinate updates.
  • Resolve customer queries promptly and complete Technical Agreements and Regulatory Submission data.
  • Maintain and create supporting information such as Product Information Files.

Qualifications:

  • 2+ years’ experience in technical support roles or technical account management.
  • Degree in a food-related subject/life science preferred and familiarity with ISO9001
  • Strong communication skills, analytical thinking, and attention to detail.
  • Knowledge of Continuous Improvement Techniques and experience in internal auditing.
  • Technical knowledge in food and/or food supplements.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary and benefits package including 3 days in, 2 days out hybrid working week and annual bonus.
  • Dynamic and supportive work environment.
  • Professional development opportunities.

The client is unable to providesponorship for this position.

If you think you’d a great match for the team, please do apply today. Applicants will be shortlisted on Friday 17th May. I look forward to hearing from you.

#J-18808-Ljbffr

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