Systems Accountant Support Officer

1 month ago

Leicestershire, United Kingdom Hays Full time

Your new company
Working with a Higher education institution based in Leicestershire.You will be working on new
project to reimplement the universities Unit4 ERP finance system (previously known as Agresso).
This is a huge project which will have a large impact across the organisation.
The ideal person will join the university on a 2 year period to work in our Financial Systems team within the Finance Office, to support system users with their everyday issues but also to support the reimplementation project itself. Working both autonomously and with colleagues they will provide support to users, resolve a wide range of system issues and support the Systems Team members throughout the reimplementation project.
Note that no prior knowledge of the Unit4 ERP system is required as training will be provided.
Your new role

  • To be the first line of support for users of the Unit4 ERP finance system, resolving their queries and solving their problems.
  • This will be via MS Teams, in person or by responding to problems raised through the RT call logging system.
  • Triage tickets in the RT system ticketing system to other team members where second tier support is required
  • Carry out administrative tasks on the Unit4 ERP finance system including setting up users, amending user access and amending reports
  • Identify where existing system processes and functionality can be streamlined and improved.
  • Work with Financial Systems team members to implement changes following consultation with key stakeholders.
  • When appropriate, to work closely with staff in the Finance Office to test Unit4 ERP functionality following upgrades to software or patching
  • To produce system documentation such as guidance notes, training materials and procedure notes or to update existing items where necessary.
  • Deliver basic training to new users of the system.
  • Deliver a quality, efficient service to financial system users both within the Finance Office and the wider University.
  • Provide support to the other members of the Systems Support team throughout the finance system reimplementation project, helping with any tasks requested by team members
  • Administer the Systems Support team's work through activities such as booking meeting rooms, arranging training sessions, emailing notifications to users as required.
  • Where applicable, work with other core university IT systems and have a high level understanding of how they may interface with Unit4 ERP.
  • Work as an active member of the Systems Support team and the wider Finance Office.
  • Maintain and develop IT skills to allow efficient use of existing systems


What you'll need to succeed

  • Experience of working with IT systems
  • Supporting colleagues in resolving IT issues
  • Training end users in system processes and the development of training materials
  • Ability to work autonomously, manage own work and meet deadlines
  • Excellent communication skills both written and verbal, able to work with staff at all grades
  • Positive, proactive approach to work with ability to work methodically and prioritise
  • Excellent problem solving skills with the ability to analyse and understand processes
  • Ability to work appropriately with confidential information / data
  • Highly competent in Microsoft applications - Word, Excel, Teams and Outlook

What you'll get in return

  • There is an automated annual increment to your pay each year until you reach the top of the pay scale with the opportunity to exceed this for exceptional performance or additional responsibilities
  • The university pays sickness allowance in accordance with the conditions of employment
  • The university offers a reward framework to its staff, with opportunities for vouchers, lump sum bonuses, additional increments and excellence rewards
  • Season ticket loans & Smartgo discounted travel
  • Car parking on premise
  • Employer supported volunteering
  • Health and wellbeing support ( including access to work class sporting facilities and reduced cost gym membership
  • Hybrid working 1-2 days on campus


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

  • Systems Accountant Support Officer

    1 month ago

    Leicestershire, United Kingdom Hays Full time

    Working with a Higher education institution based in Leicestershire.project to reimplement the universities Unit4 ERP finance system (previously known as Agresso). This is a huge project which will have a large impact across the organisation. The ideal person will join the university on a 2 year period to work in our Financial Systems team within the...

  • Systems Accountant Support Officer

    1 month ago

    Leicestershire, United Kingdom Hays Full time

    Working with a Higher education institution based in Leicestershire.project to reimplement the universities Unit4 ERP finance system (previously known as Agresso). This is a huge project which will have a large impact across the organisation. The ideal person will join the university on a 2 year period to work in our Financial Systems team within the...

  • Systems Accountant Support Officer

    1 month ago

    Leicestershire, United Kingdom Hays Full time

    Your new company Working with a Higher education institution based in Leicestershire.You will be working on new project to reimplement the universities Unit4 ERP finance system (previously known as Agresso).This is a huge project which will have a large impact across the organisation.The ideal person will join the university on a 2 year period to work in our...

  • Systems Accountant Support Officer

    1 month ago

    Leicestershire, United Kingdom Hays Full time

    Your new company Working with a Higher education institution based in Leicestershire.You will be working on new project to reimplement the universities Unit4 ERP finance system (previously known as Agresso).This is a huge project which will have a large impact across the organisation.The ideal person will join the university on a 2 year period to work in our...

  • Systems Accountant Support Officer

    1 month ago

    Leicestershire, United Kingdom Hays Full time

    Your new company Working with a Higher education institution based in Leicestershire.You will be working on new project to reimplement the universities Unit4 ERP finance system (previously known as Agresso).This is a huge project which will have a large impact across the organisation.The ideal person will join the university on a 2 year period to work in...

  • Systems Accountant Support Officer

    1 month ago

    Leicestershire, United Kingdom Hays Full time

    Your new company Working with a Higher education institution based in Leicestershire.You will be working on new project to reimplement the universities Unit4 ERP finance system (previously known as Agresso).This is a huge project which will have a large impact across the organisation.The ideal person will join the university on a 2 year period to work in our...

  • Principal Engineer

    1 day ago

    Lutterworth, Leicestershire, United Kingdom BAE Systems Full time

    Job title: Principal Engineer – Systems Engineering Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Location: Coventry – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Negotiable...

  • Accountant

    3 days ago

    Leicestershire, United Kingdom Macildowie Recruitment and Retention Full time

    Macildowie are supporting a large, well established and successful business East Midlands based business to recruit a temporary Accountant for c5/6mnths. They are a friendly finance team and require someone experienced in accounts and who is very 'handson' to help the team on a temporary basis as an Accountant but more specifically working on intercompany...

  • Principal Engineer

    2 months ago

    Lutterworth, Leicestershire, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer – Systems Engineering (Integration, Verification & Validation) Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Negotiable dependant on experience What you’ll be doing: Capture and agreed technical...

  • Principal Engineer

    16 hours ago

    Hinckley, Leicestershire, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer – Systems Engineering (Integration, Verification & Validation) Do you have the skills to fill this role Read the complete details below, and make your application today. Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular...

  • Principal Engineer

    1 month ago

    Hinckley, Leicestershire, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer – Systems Engineering (Requirements & Acceptance) Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Competitive What you’ll be doing: Provide expert knowledge in system requirements and acceptance...

  • Principal Engineer

    1 month ago

    Hinckley, Leicestershire, United Kingdom BAE Systems Full time

    Job Title: Principal Engineer – Systems Engineering (Requirements & Acceptance) Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Competitive What you’ll be doing: Provide expert knowledge in system requirements and acceptance...

  • Systems and Software Engineering

    20 hours ago

    Lutterworth, Leicestershire, United Kingdom BAE Systems Full time

    Job Title: Senior Systems and Software Engineering (Development) Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Competitive What you’ll be doing: Working within a small Team to: Develop system requirements and refine them using...

  • Principal Engineer

    1 day ago

    Lutterworth, Leicestershire, United Kingdom BAE Systems Full time

    Job title: Principal Engineer – Systems Engineering Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience. Location: Coventry – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: ...

  • Principal Engineer, Systems Engineering

    16 hours ago

    Hinckley, Leicestershire, United Kingdom BAE Systems Full time

    Job title: Principal Engineer – Systems Engineering Do you have the right skills and experience for this role Read on to find out, and make your application. Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on...

  • Treasury Management Officer

    1 month ago

    Leicestershire, United Kingdom Sellick Partnership Full time

    Role: Treasury Management Officer Type: Interim - Part Time - 20 hours Salary: Competitive Umbrella Day Rate Fully Remote Location: East Midlands Sellick Partnership are currently recruiting for a Treasury Management Officer for our Local Authority client. Key responsibilities for the Treasury Management Officer are; Managing the Treasury Management...

  • Office Manager

    2 days ago

    Leicestershire, United Kingdom Pertemps Leicester Full time

    **Job title**:Office Manager **Salary**:£26,000 - £32,000 (DOE) **Location**:Leicester **Sector**:Sales **The Job**: Working at a senior level in partnership with the Founder/Owner of a multimillion-pound business, this Office Manager career opportunity will give you true autonomy and decision making responsibility.The key reason for the vacancy is down to...

  • Principal Engineer

    16 hours ago

    Hinckley, Leicestershire, United Kingdom BAE Systems Full time

    Job title: Principal Engineer – Systems Engineering Do you have the right skills and experience for this role Read on to find out, and make your application. Location: Coventry. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Negotiable dependant on...

  • Financial Accountant

    2 days ago

    Leicestershire, United Kingdom JR Recruitment Full time

    **Financial Accountant Ashby De La Zouch £45 - 50k** JR are looking to find a talented Accountant who enjoys a role with a breadth of responsibilties including system implementation, project accounting alongside preparing a full set of accounts. With particular focus on Cash Management and Internal and Intercompany reporting, you will be an integral part...

  • Accounts & Office Administration Co-ordinator

    5 days ago

    Leicestershire, United Kingdom Finance Recruitment Solutions Full time

    My client is a well regarded and rapidly expanding business within the manufacture industry based in Hinckley. Due to expansion, they have now engaged FRS to assist with the recruitment of a Accounts & Office Administration Co-Ordinator to join the team. The role will be both varied and interesting. Major responsibilities include: Administering the Purchase...