Customer Service

1 month ago


London, United Kingdom Page Personnel Sales Full time

About Our Client

The client is a medium sized FMCG business based in West London.

Job Description

The key responsibilities will include but not be limited to-

  • Overseeing the day to day running of the medium sized CS team
  • Setting KPI's and targets
  • Creating a positive and inspired working environment
  • Liaising with other departments and working collaboratively- especially with Sales
  • Resolving issues and partaking in process improvement projects
  • Working to SLA's and improving these
  • Working closely with international operations and logistics
  • Overseeing the logistical coordination aspect of the business
  • Working on projects and CRM system changes

The Successful Applicant

Key skills that are sought are-

  • Similar experience in a previous role, Customer service team management of a small to medium sized team
  • Knowledge of process improvement and working on projects
  • An understanding of logistics
  • A positive and can do attitude
  • Excellent communication skills
  • A collaborative and thoughtful way of working
  • Solid knowledge of CRM systems and use within this environment
  • Be resolution orientated
  • Be resourceful and forthcoming


What's on Offer

A permanent role, competitive salary and challenging, interesting role.

#J-18808-Ljbffr

  • London, United Kingdom Financial Ombudsman Service Full time

    Looking for a new challenge? Take a look at our current vacancies. If you see a vacancy that is right for you, we encourage you to apply! Director of Customer Service - Could you be our next Director of Customer Service?_ - Contract: Permanent_ - Working hours: _Our permanent hybrid policy will see us all working at least four days in the office across the...


  • London, United Kingdom Ignite Maintenance Service Ltd Full time

    **Job Title**: Office Manager / Customer Service Assistant **Hours**: Monday to Friday, 08.30 to 17.30, 40-hour working week **Job Type**: Full-time **Salary**: £21,000.00 to £25,000.00 **Location**: Kingsbury, London Ignite Maintenance Services is a mechanical & electrical company located in Kingsbury (London), servicing London and the surrounding...


  • City of London, Greater London, United Kingdom Service Care Solutions Full time

    Job title - Customer Relationship Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 36 Start Date : ASAP We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building...


  • London, United Kingdom Financial Ombudsman Service Full time

    Customer Complaints Manager page is loaded Customer Complaints Manager Customer Complaints Manager If you are passionate and results driven individual, who prides themselves on leading a team that delivers exceptional customer service, join us in making a positive impact on our customer experience! Contract: Permanent Working hours: 35 hours per week...

  • Customer Service

    1 day ago


    London, United Kingdom Self Mark Ltd Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving inquiries. This is a great opportunity to join a dynamic and growing company in the ...

  • Customer Service

    1 month ago


    London, United Kingdom Signature Recruitment Ltd Full time

    Do you thrive in customer service environments? Are you a people person, who can support a team? Signature Recruitment is proud to present an exciting opportunity to join our client, a prestigious business who provide support for charities and social enterprises. This is a full-time, temporary position as a Customer Service advisor with hybrid working! The...


  • London, United Kingdom Service Care Solutions Full time

    Job title - Customer Relationship Officer Location - Hackney, E8 Contract - Temporary ongoing Hours - Full Time 36 Start Date : ASAP We are currently recruiting for a looking for a Customer Relationship Officer. The role involves supporting the complaints team and provides a fantastic opportunity to gain vast experience and knowledge of Building...

  • Customer Service

    1 month ago


    London, United Kingdom Signature Recruitment Ltd Full time

    Do you thrive in customer service environments? Are you a people person, who can support a team? Signature Recruitment is proud to present an exciting opportunity to join our client, a prestigious business who provide support for charities and social enterprises. This is a full-time, temporary position as a Customer Service advisor with hybrid working! The...

  • Customer Service

    2 days ago


    London, United Kingdom alan victor services Full time

    Title: Hybrid Customer ServiceRepresentativeDescription:Joinour team as a Hybrid Customer Service Representative where youllplay a pivotal role in delivering exceptional customer experienceswhile enjoying the flexibility of a hybrid work model. As a keymember of our customer service team youll have the opportunity toassist customers through various channels...

  • Customer Services

    4 weeks ago


    London, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Customer Services Advisor/Administrator - Homes & Neighbourhoods** **Reference no: Islington RQ853564** **Pay Rate: £19.75 per hour PAYE** **Role Length: This opening assignment is for 2 - 3 months** **A Standard DBS is required for this role.** An experienced Customer Service Advisor required. Key...

  • Customer Service

    3 weeks ago


    London, United Kingdom Tate Full time

    Are you passionate about delivering exceptional customer service?Do you get a sense of achievement after resolving a situation?Do you have contact centre experience?If so, apply for the below job:Customer Services Advisor£24-28k DOEHybrid working (2 days in the office)Based near Bond StreetGreat company benefits incl a discretionary annual bonus (post...

  • Customer Service

    3 weeks ago


    London, United Kingdom Tate Full time

    Are you passionate about delivering exceptional customer service? Do you get a sense of achievement after resolving a situation? Do you have contact centre experience?If so, apply for the below job:Customer Services Advisor£24-28k DOEHybrid working (2 days in the office)Based near Bond StreetGreat company benefits incl a discretionary annual bonus (post...


  • London, United Kingdom Service Care Solutions Full time

    Service Charge Officer London Bridge Full Time - Hybrid Temporary We have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week...


  • London, United Kingdom Service Care Solutions Full time

    Service Charge OfficerLondon BridgeFull Time - HybridTemporaryWe have the fantastic opportunity for the right candidate to join a team based in London Bridge, as a Service Charge Officer. This is a full time, temporary position with an initial contract period between 3-6 months. This position offers a hybrid working approach, with 2 days a week office based...


  • London, United Kingdom Service Care Solutions Full time

    Job Title: Complaints Handler Lewisham SE1 , hybrid working once trained (4-6 weeks office based) Contract Type : 6 months temp Monday-Friday 35 hours per week Start Date: ASAP The Complaints role is pivotal to the success of delivering a first-class customer experience. This role is central to the seamless management and delivery of...


  • London, United Kingdom UK Civil Service Full time

    Job summaryIt's an exciting time to join us, as HM Land Registry (HMLR) is committed to becoming the world�s leading land registry for speed, simplicity, and an open approach to data, and aiming to achieve comprehensive registration by 2030.HM Land Registry (HMLR) are looking for great candidates to join them as Customer Support Officers in teams in...


  • London, United Kingdom Corporation Service Company Full time

    Title: Client Service Partner Location: London Working Hours: Monday to Friday - 9am - 5.30pm  Hybrid - Office Days - Tues to Thurs As a Customer Service Partner, you will be responsible for providing clients with business-to-business support, taking and fulfilling orders, as well as managing a portfolio of digital assets. Additionally, you...

  • Customer Service

    4 weeks ago


    London, United Kingdom Diba Dry cleaners Full time

    Your duties will be dealing with customers, ticketing garments, tiding the shop, making sure orders are ready on time for customers to collect, etc. we are mainly looking for someone part time and also *YOU MUST BE AVAILABLE SAT AND SUN* good luck! **Job Types**: Full-time, Part-time, Permanent **Salary**: £9.00-£10.00 per hour **Benefits**: -...


  • London, United Kingdom JOB SWITCH LTD Remote Work Freelance Full time

    To represent the Council by providing the first point of contact with customers, providing advice and applying sound judgement in assessing their needs across all service areas and resolving their query directly or referring them where a detailed consultation is required. 3 years customer service contact centre experience needed Customer Service Officer...


  • London, United Kingdom Skilled Careers Full time

    Customer Service Manager £38k - £40k PAWe have a fantastic opportunity for a Customer Service Manager, to join a well-established Main contractor team within our Responsive Maintenance Division. You will be working out of our Finsbury Park office, overseeing and delivering a five star customer service experience to tenants and clients on our contracts.Key...