Legal Complaints Handler

4 weeks ago


Dinton Buckinghamshire, United Kingdom SRG Full time

Complaints Handler | Insurance | Gibraltar | Competitive Market Salary | Office Based
Complaints Handler required for a successful motor insurance company based in Gibraltar.
As the Complaints Handler you will investigate and respond to Underwriting complaints in a professional manner, ensuring the customers receive fair and swift resolutions.
Genuine career progression
~25 days holiday
~ Study support for ACII if required post probation

Communicate with company complainants via email and phone.
Log and keep accurate records of all complaints received.
Produce reports and analysis from complaints data.
Respond to and redirect emails received to the Complaints inbox.
Work closely with claims handlers, brokers and other complaints handlers to resolve complaints and produce reports.
Cooperate with the FOS to resolve complaints escalated to the service.
Ensure regulatory expectations and timelines are adhered to.
Assist the Underwriting team with ad hoc broker and claims referrals and other day to day administrative tasks.
Experience in motor insurance and customer support.
Excellent letter writing skills and telephone manner.
Fluent in English.
Attention to detail and good administration skills.
PC literature and knowledge of Microsoft office programs, such as Word and Excel.
Complaints Handler | Gibraltar | Motor Insurance | Underwriter Support
#


  • Complaints Handler

    4 weeks ago


    Dinton, Buckinghamshire, United Kingdom SRG Full time

    Complaints Handler | Insurance | Gibraltar | Competitive Market Salary | Office Based Complaints Handler required for a successful motor insurance company based in Gibraltar. As the Complaints Handler you will investigate and respond to Underwriting complaints in a professional manner, ensuring the customers receive fair and swift resolutions. What's...


  • Milton Keynes, Buckinghamshire, United Kingdom Snap Finance UK Full time

    Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit or are building up their credit score, through a network of retail partners across the UK. Our Mission is to unlock...


  • Milton Keynes, Buckinghamshire, United Kingdom Snap Finance UK Full time

    Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit or are building up their credit score, through a network of retail partners across the UK. Our Mission is to...


  • Milton Keynes, Buckinghamshire, United Kingdom Snap Finance UK Full time

    Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit or are building up their credit score, through a network of retail partners across the UK. Our Mission is to...

  • Complaints Handler

    2 weeks ago


    Milton Keynes, Buckinghamshire, United Kingdom Snap Finance UK Full time

    JOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Do not wait to apply after reading this description a high application volume is expected for this opportunity. Who are we and what do we do? Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap...

  • Complaints Handler

    1 month ago


    Milton Keynes, Buckinghamshire, United Kingdom Snap Finance UK Full time

    JOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Who are we and what do we do? Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit or are...

  • Complaints Handler

    1 month ago


    Milton Keynes, Buckinghamshire, United Kingdom Snap Finance UK Full time

    JOIN A FUN COMPANY WHO LOOK TO CREATE THE IMPOSSIBLE & LOVE TO GET STUFF DONE! Who are we and what do we do? Snap Finance was founded in the United States in 2012, and today is the largest privately held alternative finance in the US. Snap Finance UK was launched in July 2017 and offers financial solutions to consumers who have been refused credit or are...


  • Aylesbury, Buckinghamshire, United Kingdom Aylesbury Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of...

  • Complaints Handler

    4 weeks ago


    Aylesbury, Buckinghamshire, United Kingdom Aylesbury Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of...

  • Complaints Handler

    4 weeks ago


    Aylesbury, Buckinghamshire, United Kingdom CKB Recruitment Ltd Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of...


  • Milton Keynes, Buckinghamshire, United Kingdom Infinity Recruitment Consultancy Limited Full time €28,000

    Do you have a minimum of 2 years conveyancing case handling experience? Our successful client, with offices based in Milton Keynes, are seeking an experienced Conveyancing Case Handler to join them on a permanent full time basis working Monday to Friday 9am - 5.30pm. As an experienced Conveyancing Case Handler, you will be responsible for:- * Handling...


  • Milton Keynes, Buckinghamshire, United Kingdom Infinity Recruitment Consultancy Limited Full time €28,000

    Do you have a minimum of 2 years conveyancing case handling experience? Our successful client, with offices based in Milton Keynes, are seeking an experienced Conveyancing Case Handler to join them on a permanent full time basis working Monday to Friday 9am - 5.30pm. As an experienced Conveyancing Case Handler, you will be responsible for:- * Handling...

  • Complaints Handler

    3 weeks ago


    Aylesbury, Buckinghamshire, United Kingdom CKB Recruitment Ltd Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of...


  • Aylesbury, Buckinghamshire, United Kingdom CKB Recruitment Ltd Full time

    A growing insurance claims organisation who continue to show impressive growth, now have a super opportunity for someone to join them on their Resolver Quality team. The company encourage ongoing professional development and will support those individuals looking to progress their career within the insurance sector, in attaining the Chartered Institute of...


  • Milton Keynes, Buckinghamshire, United Kingdom Infinity Recruitment Consultancy Limited Full time €28,000

    Do you have a minimum of 2 years conveyancing case handling experience? Our successful client, with offices based in Milton Keynes, are seeking an experienced Conveyancing Case Handler to join them on a permanent full time basis working Monday to Friday 9am - 5.30pm. As an experienced Conveyancing Case Handler, you will be responsible for:- Handling...


  • Milton Keynes, Buckinghamshire, United Kingdom Infinity Recruitment Consultancy Limited Full time €28,000

    Do you have a minimum of 2 years conveyancing case handling experience? Our successful client, with offices based in Milton Keynes, are seeking an experienced Conveyancing Case Handler to join them on a permanent full time basis working Monday to Friday 9am - 5.30pm. As an experienced Conveyancing Case Handler, you will be responsible for:- Handling...


  • Milton Keynes, Buckinghamshire, United Kingdom Exchange Street Executive Search Full time

    Our client is looking to recruit a Property Claims Handler within their Property/TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. Owning a caseload of insurance claims across a...


  • Buckinghamshire, United Kingdom Bond Recruitment Full time

    03143 Large Loss Claims Handler. £30.000 - £35,000 pa home counties or Scotland FULL TIME PERMENANT POSTION - OPTION OF ON THE ROAD OR HYBRID OR WORK FROM HOME Buckinghamshire, Surrey, Essex, Oxfordshire, Hampshire, Cambridgeshire, Bedford, Kent, Hertfordshire,Berkshire We want you to be: To manage a portfolio of Large or Complex claims ensuring customers...

  • Senior Legal Advisor

    1 month ago


    Milton Keynes, Buckinghamshire, United Kingdom Michael Page UK Full time

    A globally recognised organisation in the Automotive Sector, based in Milton Keynes. In this role, you will work as a Litigation and Resolutions Specialist to meticulously investigate and address complaints and litigious consumer cases in a timely manner, ensuring equitable customer resolutions. Manage company litigation end to end maintaining a...

  • Senior Legal Advisor

    2 weeks ago


    Milton Keynes, Buckinghamshire, United Kingdom Michael Page (UK) Full time

    A globally recognised organisation in the Automotive Sector, based in Milton Keynes. In this role, you will work as a Litigation and Resolutions Specialist to meticulously investigate and address complaints and litigious consumer cases in a timely manner, ensuring equitable customer resolutions. Manage company litigation end to end maintaining a...