Case Decisioning Manager, Reputational Risk

1 week ago


London, United Kingdom NatWest Full time

Join us as a Case Decisioning Manager, Reputational Risk & ESE

  • This specialist role, focused on Reputational and Environmental, Social and Ethical (ESE) risk, will see you partnering with the business, products and Risk function to identify, assess and manage its risks within agreed risk appetite, using the organisation’s risk framework
  • Within this specialist capacity, you’ll make a vital contribution to driving a generative culture of risk awareness, recommending solutions to operations risk issues within the businesses and strengthening the level of ownership within the business
  • Hone your risk awareness skills and advance your career in this fast-paced and varied role, with a firm emphasis on your development

What you'll do

We’ll look to you to deliver a robust risk governance framework in line with the Enterprise-Wide Risk Management Framework and conduct and compliance handbook. You’ll also support relevant specialist risk activity, to build credible and realistic plans to move and sustain a control environment certification rating with risk appetite.

You’ll be partnering with franchise teams to provide holistic advice on specific cases, business areas, client types and products, as well as executing delegated authority, using your risk expertise to support client decisioning to onboard or retain relationships.  

Other key responsibilities are to include:

  • Proactively driving the assessment and implementation of risk framework and policy compliance and changes, converting these into appropriate strategies and action plans
  • Supporting management in their identification and assessment of material risks, and in determining their position relative to agreed appetites
  • Collaborating with senior stakeholders to drive forward the development and delivery of remedial action plans
  • Demonstrating risk leadership and advocacy, supporting a culture of proactive and pre-emptive risk management and continuous improvement
  • Coaching and supporting colleagues to improve understanding, and embed a proactive risk culture
  • Undertaking and investigating complex cases through to resolution by analysing multiple sources of information, alternatives and associated consequences  

The skills you'll need

As a highly skilled individual contributor, you’ll bring experience of applying risk and control management in an operational and strategic context, and demonstrate strong knowledge of risk assessment and scenario analysis methodologies.

You'll also bring

  • An understanding of franchise specific clients, products and services   
  • Reputational, environmental, social and ethical risk experience  
  • The ability to undertake holistic, client reviews to support delegated business decision making within policy, standards and business risk appetite  
  • Experience of collecting, evaluating and documenting business requirements  
  • The ability to successfully deliver both existing processes and ad-hoc accountabilities to the highest standards, while managing multiple agendas and stakeholder requirements  



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