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Information Technology Support Engineer

2 months ago

Stone Staffordshire, United Kingdom VIQU IT Recruitment Full time

IT Support Engineer Stone, Staffordshire
Competitive Salary

VIQU have partnered with a leading entity in operational technology and digital transformation who are seeking a dedicated IT Support Engineer to join their helpdesk. They boast a longstanding reputation for advanced system integration, with expertise in optimising efficiency and achieving impressive performance on a large scale. Operating in highly regulated and demanding industrial sectors, they have successfully executed pivotal projects across energy, renewables, water, and manufacturing domains.

The IT Support Engineer will join their helpdesk team and work to provide exceptional corporate IT Support. As the IT Support Engineer, will maintain a high standard of support, working on tickets as they come through and escalating more complex issues to the Senior Engineer’s. The successful IT Support Engineer will be a confident and capable individual with the ability to work within the given timeframes while ensuring adherence to the service level standards.

Key Requirements of the IT Support Engineer:

Proficient in Microsoft Server operating systems and associated technologies, including Windows Server, Windows 11/10, Office 365, and Active Directory.
Knowledgeable about cloud services such as Azure, Exchange, SharePoint, and OneDrive.
Familiarity with supporting hardware including servers and laptops, phones and tablets, printers, and network switches
Experience with additional software like Visio, Project, and AutoCAD (desired)

This role will be based in the office 5x days per week.

IT Support Engineer
Stone, Staffordshire
Competitive Salary