Strategy Manager

2 days ago


Portsmouth Hampshire, United Kingdom Fortus Recruitment Full time

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry.
We are currently working on behalf of a Housing association. Your primary responsibility is to oversee the logistical management of Direct Operatives and Subcontractors to meet repair appointments delivering exceptional customer service. You will be working in a call centre environment managing a team of Resource Controllers ensuring they are planning future appointments and scheduling appointments for the day at the time requested by the Customer, liaising with the repair teams when we are at capacity for appointments. Our purpose is to deliver “the right work at the right time” for the customer you will need to use your skills, knowledge, experience and training to ensure this is achieved.
To supervise the performance of the resource team so that repair appointments are resourced and managed, ensuring appointment times are met by allocating the right operatives, based on skills, availability and locality to the jobs.
• To supervise the performance of the resource team ensuring they plan ahead for future jobs and appointments anticipating capability to meet the demand, and escalate any concerns to the Service Manager.
• Use manual measures to understand performance and to identify trends or issues that you can act upon to improve the service.
• Manage conflict, issues, and poor performance of your team to achieve a positive outcome for the company and contract.
• Management of the Out of Hours rota and liaise with the Client OOH team.
• Work closely with the Office Supervisors to ensure the Call Centre team are effective and efficient in their roles in the achievement of the perfect repair process.
• Able to recruit and induct staff ensuring they have a professional introduction to the company and contract.
• Have good computer skills in MS Office and be comfortable in using job management systems.
• Be extremely organised and self-motivated, able to self-manage and prioritise work and have a desire to solve problems and eliminate waste.
• Basic knowledge of building maintenance trades and the tasks/activities that can be undertaken be each trade group.
• GCSE or equivalent grade C or above in Maths and English.
2 years' experience working in an Operations Centre of a Building Maintenance Contract. (Fortus Recruitment Group Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies.


  • Marketing Manager

    2 weeks ago


    Hampshire, United Kingdom GSL Education Full time

    We are looking for a Marketing Manager - Digital Strategy to join our team in digital transformation.The successful candidate will be responsible for developing and executing a comprehensive digital marketing strategy, leveraging data analytics and insights to drive business growth and customer engagement.Main Responsibilities:Develop a digital marketing...

  • Programme Manager

    4 weeks ago


    Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleThe Finance Initiative at Hays Specialist Recruitment Limited is seeking a highly skilled Programme Manager to lead the development of financial strategies and programmes. As a key member of the team, you will be responsible for shaping and delivering the strategy, managing key programmes, and supporting the team to achieve programme...

  • Programme Manager

    3 weeks ago


    Hampshire, United Kingdom Hays Specialist Recruitment Limited Full time

    About the RoleThe Finance Initiative is seeking a Programme Manager to lead the development of thought leadership and strategic programmes. As a key member of the team, you will support the Lead in shaping and delivering the strategy, managing key programmes, and driving programme objectives.Key ResponsibilitiesOversee the delivery of multiple workstreams,...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Job Title: Product Strategy CoordinatorAbout the Role:We are seeking a Product Strategy Coordinator to join our team at Success Talent. As a Product Strategy Coordinator, you will be responsible for managing departmental KPIs related to sales, stock, and markdowns. You will collaborate cross-functionally with the product team to contribute to the development...


  • Portsmouth, Portsmouth, United Kingdom Success Talent Full time

    Job Summary:We are seeking a Product Strategy Coordinator to join our team at Success Talent. As a key member of our retail merchandising team, you will be responsible for managing departmental KPIs related to sales, stock, and markdowns.Key Responsibilities:Develop a balanced and commercial range that aligns with the product strategy.Plan seasonal pricing...


  • Portsmouth, Portsmouth, United Kingdom COREcruitment Full time

    Job Title: Digital Marketing OfficerJob Summary: We are seeking an experienced and dynamic Head of Marketing to lead the marketing function of our fast-growing FMCG drinks brand.About the Role: The successful candidate will be responsible for developing and executing a comprehensive marketing strategy that enhances brand awareness, drives consumer...


  • Portsmouth, Portsmouth, United Kingdom Nviro Limited Full time

    Job DescriptionWe are seeking a highly skilled ESG Manager to join our team at Nviro Limited.The ideal candidate will have expert knowledge of Sustainability and ESG, with a proven track record of implementing ESG principles into business strategies.Key responsibilities include:Developing and implementing ESG strategies to drive business growth and...


  • Portsmouth, Portsmouth, United Kingdom Nviro Limited Full time

    Are you an expert in Sustainability and ESG with a proven track record of implementing ESG principles into business strategies?We are seeking a highly motivated and organized individual with excellent communication skills to join our team as an ESG Manager.The ideal candidate will have a strong understanding of ESG principles and be able to build outstanding...

  • Marketing Manager

    2 weeks ago


    portsmouth, hampshire, United Kingdom GK Executive Talent Ltd Full time

    Marketing Manager – Active Ingredient Skincare Are you passionate about skincare and eager to make a significant impact in the beauty industry? We’re looking for a Marketing Manager to join an innovative active ingredient skincare brand that’s dedicated to delivering transformative results. This full-time role offers the chance to shape marketing...

  • Head of Finance

    5 months ago


    Portsmouth, United Kingdom SSE Full time

    SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £18 billion in low carbon projects to 2027, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in and for...

  • Project Manager

    7 days ago


    Portsmouth, Hampshire, United Kingdom Hays Full time

    Join a forward-thinking South-based Council dedicated to delivering exceptional public services. They are embarking on a transformative journey to internalise their waste services department, currently managed by a third-party supplier. As a seasoned Project Manager, you will lead the internalisation of our waste services department. You will collaborate...


  • Portsmouth, United Kingdom BTS Full time

    **The role of Strategy & Business Modelling Consultant at BTS**: In this role you will: - Work within a small internal team to **partner with leaders from some of the world’s leading corporations** - Global 100 and 500 companies - to **learn how their business works and what their strategies are.** - Conduct research and utilise client data to...

  • Pricing Analyst

    2 weeks ago


    Portsmouth, Portsmouth, United Kingdom Dynamite Recruitment Solutions Ltd Full time

    About the Role:Dynamite Recruitment Solutions Ltd is currently seeking a skilled Pricing Analyst - Market Strategy to join our team. The successful candidate will be responsible for preparing and analysing profitability projections, monitoring performance plans against expected outcomes, and providing support to management in the decision-making process.Key...


  • portsmouth, hampshire, United Kingdom V3 Recruitment Full time

    Driving recruitment consultant The role exists to support the business in achieving its new driver recruitment target. Working with the management team you will be responsible for the creation and delivery of a driver recruitment strategy, exploring all possible sources of drivers to ensure vacancies are filled quickly and efficiently. You will be...


  • Portsmouth, Hampshire, United Kingdom V3 Recruitment Full time

    Driving recruitment consultant The role exists to support the business in achieving its new driver recruitment target. Working with the management team you will be responsible for the creation and delivery of a driver recruitment strategy, exploring all possible sources of drivers to ensure vacancies are filled quickly and efficiently. You will be...

  • Aftersales Manager

    2 weeks ago


    Portsmouth, Hampshire, United Kingdom Octane Recruitment Full time €60,000 - €80,000

    Aftersales Manager - Motor Trade - Portsmouth Basic up to £60,000 + Bonus OTE £80,000 + Company Car We are currently recruiting for an experienced Aftersales Manager for our clients main dealer site in the Portsmouth area. This is a superb opportunity for an Aftersales Manager to work for a busy and well established main dealer site, working for a...

  • Commercial Manager

    3 days ago


    portsmouth, hampshire, United Kingdom BAE Systems Full time

    Job title: Commercial Manager Location: Portsmouth Broad Oak (Primary Site), Isle of Wight Cowes or Chelmsford Great Baddow. We offer a range of hybrid and flexible working arrangements please speak to your recruiter about the options for this particular role Salary: Up to £62,000 commensurate on skills and experienceWhat youll be doing: Work with the...


  • Portsmouth, Hampshire, United Kingdom MacGregor Black Full time

    IT Manager Are you passionate about leading cutting-edge IT initiatives in the fast-paced world of ecommerce and digital platforms? Do you have the strategic vision and technical expertise to manage and optimize a complex tech stack that powers a global business? Are you ready to take the lead in driving technological innovation, operational...


  • Portsmouth, Hampshire, United Kingdom MacGregor Black Full time

    IT Manager Are you passionate about leading cutting-edge IT initiatives in the fast-paced world of ecommerce and digital platforms? Do you have the strategic vision and technical expertise to manage and optimize a complex tech stack that powers a global business? Are you ready to take the lead in driving technological innovation, operational...

  • Commercial Manager

    3 weeks ago


    Portsmouth, Hampshire, United Kingdom Melior Associates Full time

    Fantastic opportunity for a Commercial Manager working on AMP8 delivery in the water sector for a company based near Portsmouth The Commercial manager will help with strategic direction, thought leadership and commercial guidance, NEC contract management, cost management and quality assurance Key Responsibilities of the commercial manager Provide...