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London, United Kingdom Trainline Full time

Trainline plc is the world’s leading independent rail and coach travel platform. We are champions of rail, inspired to build a greener, more sustainable future of travel. 3 billion in net ticket sales, we're always innovating and making moves towards our final destination — a world where travel is as simple, seamless, and affordable as it should be.
And we couldn't do any of it without our incredible people driving us forward. It's this diversity that energises us and makes us stronger, helping us to achieve amazing things.
As the Chief Information Security Officer (CISO) at Trainline, you will play a critical role in establishing and maintaining the security and privacy of our digital assets, employee, and customer data. You will lead a multifaceted approach to cybersecurity and privacy, developing and implementing comprehensive strategies, policies, and programs to safeguard our information assets while also ensuring compliance with data protection regulations and standards.
This is a fantastic opportunity for someone who is passionate about information security, compliance and privacy and want to play a pivotal role in protecting our employee and customers' data while shaping the future of sustainable travel. You will be pivotal in helping us deliver a safe, secure, and privacy-respecting travel experience for millions of travellers across Europe.
Develop and implement Trainline's information security and privacy strategy, vision, and roadmap, aligning with business objectives and regulatory requirements.
Lead the design, implementation, and management of a robust information security and privacy program, encompassing policies, standards, procedures, and controls.
Conduct regular risk assessments and vulnerability assessments to identify and prioritize security and privacy risks, and develop mitigation strategies and controls.
Oversee the implementation of security and privacy controls and technologies to protect Trainline's digital infrastructure and data from cyber threats and privacy breaches.
Collaborate closely with cross-functional teams, including finance, legal, compliance, and the wider tech and product organisation, to integrate security and privacy into all aspects of Trainline's operations and product lifecycle.
Stay informed about emerging threats, vulnerabilities, and privacy regulations, and provide guidance and recommendations to senior management on security and privacy best practices and trends.
Proven experience (15+ years) in information security and privacy leadership roles, with expertise in cybersecurity strategy, governance, risk management, and compliance.
Strong understanding of cybersecurity and privacy principles, laws, regulations, frameworks, and best practices (e.g., We host puppy therapy sessions, in-office yoga and run Mental Health First Aider training courses as well as having an Employee Assistance Program as one of our many company benefits.
We regularly throw fun social events such pub quizzes, karaoke nights and our large-scale Summer and Winter Festivals every year. Additionally, we love hosting meetups in our amazing event spaces and having the opportunity to support internal and external community groups.
We believe in the importance of a healthy work-life balance and the value of a flexible workforce. Our flexi-first approach outlines our commitment to a hybrid way of working and our expectations of Trainliners. In practice this means in–office attendance at least 40% of the time over a 12-week period for all Trainliners. These in-office days are typically team led to help us connect, collaborate and create together.
Think Big - We're building the future of rail
Own It - We care about every customer, partner and journey
Travel Together - We're one team
You can also find out more information by following us on LinkedIn or our 'Life at Trainline' Instagram account.
We value open expression at Trainline, we believe it’s the diversity of experience, backgrounds and perspectives of our employees that makes us who we are. We encourage everybody to play a part in changing the way people travel across the world.
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