Sales and Office Manager

2 weeks ago

Bridgwater Somerset, United Kingdom Office Angels Full time

Exciting opportunity for a dynamic leader with a knack for customer care and a passion for team success Seeking a talented Sales Office Manager to lead and support an experienced sales team of four individuals. Sales Office Manager
Some benefits include casual dress, Pension Scheme, free onsite parking, product discounts and a down to earth and light hearted working environment.
HOURS: 8.30am - 5pm, Monday to Friday
THE ROLE: You will play a pivotal role in overseeing the day-to-day sales and customer service operations, ensuring the team within the department are providing exceptional levels of customer satisfaction. This role will suit a person with strong leadership skills, sales acumen and the ability to manage a team effectively. This is not a cold calling sales team, it is more up selling and order processing. Initially, you will report to the current Office Manager and business Director, and then after training and probation, the role will develop to take on full responsibility of the day-to-day operations of the sales team. You will be responsible for ensuring high performance and motivating a small team of 4, handling office sales calls and interactions professionally. You will need to up sell in addition to processing orders that come in via various forms (website, phone, email, ERP system). You will regularly liaise with other departments including field sales, logistics, credit control and procurement so will need exceptional communication skills.
Working closely with the sales team to understand customer needs and preferences.
Ensuring the CRM system is utilised appropriately to document customer interactions.
Leading and motivating the sales team to achieve sales targets and objectives.
Helping to develop team members skills within the scope of role.
Ensuring the processes for evaluating and endorsing credits/returns policies are followed.
Acting as a first point of escalation for the sales department.
Developing and implementing sales strategies to drive revenue growth, in line with company objectives.
Conduct regular performance reviews within team and set individual and team goals.
Proven experience in a sales or customer service environment.
Competent in MS Excel with good knowledge of formulas and experience using a CRM or ERP system.
To apply for this role please do so online or email your CV to taunton@office-angels.Why make Office Angels your agency of choice?

If we successfully find you your new role we will plant a tree in your name
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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