Office Advisor

1 week ago


United Kingdom Hays Full time

Hays is delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles and provider of premium services. Our client demonstrates a commitment to innovation, sustainability and product responsibility all the way from development to production. Hays are recruiting for an exciting opportunity for a Logistic Advisor to join our client on an ongoing long-term temporary assignment.


Till end of the year (possible 12 months rolling contract extension where you will be engaged via Hays)
Hybrid working: 2 days in the office - 3 days at home is an option after training (1-3 months) based on a blended approach.
The function of Logistics Advisor is to organise the end of contract logistics collections process within the Used Car Business department, relating to EOC collection booking. Within the function, the Advisor interrogates contract end dates once an instruction to collect the vehicle is received from the customer.


~ Other vehicles not managed by our client may also be required for collection at the customer’s request.


~ Ensure all end of contract vehicle collections are requested and booked in a timely manner on receipt of the request from the customer or customer services team. Effectively deal with customer queries both internal and external in relation to end of contract logistics process. Resolve queries that may result from the logistics process. Ensure end of contract vehicle collections are directed to the most appropriate re marketing location by following channel management rules, to maximise sale proceeds & keeping days in stock to a minimum.


~ To ensure all end contract collections are collected within required time scales.


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