CRM Solutions Consultant

3 weeks ago

South East London, United Kingdom Intec Select Full time
CRM Solutions Consultant - Adobe Campaign/Marketo
A leading marketing consultancy that currently works alongside several global corporations such as ITV, Samsung and TUI (to name a few) is currently hiring a Technical Consultant possess capabilities in Adobe Campaign or Marketo CRM that would be opening to learning Adobe Campaign. This is a technically challenging opportunity where you will consult several prestigious corporations who are looking to implement/upgrade their CRM applications. The ideal candidate will be able to build campaigns, write liquid scripts and have strong understanding of CRM/Digital Marketing activities.
This is an exciting/challenging position where you will work directly with the end clients owning the delivery of day-to-day projects. Our client is offering a basic salary between £60,000 to £80,000 + Bonus + Excellent Benefits with Hybrid/Remote working to be based in Southwark, London.
Core Responsibilities:
The Adobe Campaign Technical Consultant will play a key role in helping clients implement, operate and run Adobe Campaign / Marketo solutions. Sometimes building from scratch and often integrating it with their CRM system and help set up programs and CRM capabilities.
The day-to-day responsibilities include:
  • Building Campaigns and deliveries within the platform
  • Manipulating data within the front end interface for use in CRM activities
  • Educating clients on best practice use of Adobe Campaign
  • Advising clients on how to use multiple elements of the platform
  • Troubleshooting issues via hands on one-to-one deskside coaching sessions
  • Producing documentation and training materials to support activity
  • Using a consultative approach to help the client build confidence in the platform
  • Understanding other marketing technology used by the client and finding the comparable methods by which functionality would be achieved within Adobe Campaign
  • Championing the key elements of the platform that differentiate Adobe Campaign from other products
  • Helping the client execute day to day activities by means of empowering them to find, debug and resolve issues themselves with assistance
Skills required:
  • Previous experience delivering Adobe Campaign / Marketo implementation projects
  • A consultative approach to delivery of projects and development
  • Experience of working directly with end clients and owning delivery of day to day projects
  • Solid working knowledge of JavaScript, HTML, XML Web Services and database design
  • Experience of technical support to clients and internal teams
  • Analytical thinker, with strong problem solving skills
  • Good communication skills; with ability to articulate ideas, problems and technical solutions in a way that non-technical people can understand
  • Ability to build rapport with clients
  • Enjoy working in a team, where you can listen, contribute ideas and constantly learn.
Benefits package:
  • A competitive salary between £60,000 to £80,000
  • Profit-based company bonus scheme
  • Fully funded private healthcare scheme.
  • 25 days holiday each year, plus bank holidays.
  • Company pension scheme.
  • We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.
  • Hybrid and flexible working.
CRM Solutions Consultant - Adobe Campaign / Marketo

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